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How you manage your Taxicode account...
This is the homepage of your dashboard, it is full of useful information at a glance. You should be logged into this dashboard in your office at all times as it is a powerful tool if utilised properly that gives you instant reference to the activity being generated by your </taxicode> advertising. See at a glance if you have new bookings that are waiting for confirmation, and what bookings you have coming up. How many calls your website is generating in graphical format and across various date ranges that you choose, any important upgrades or features that have been or are about to be added to your system and a menu bar giving you access to all of your site settings.
Move your mouse over the points to find out about different functions.
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Menu Bar: Navigate to all the key areas of your site from here to fully customise your site to suit your current business set up.
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Booking Info Panel:
Four highly visible instant reference buttons...
Red - Unconfirmed Bookings
Red - Bookings Requiring Action
Amber - Upcoming Bookings
Green - Awaiting Completion
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Acceptance Rating Panel: Here you can see your overall acceptance ratings as well as your average acceptance rating for the last 90 days. your acceptance rating will also be converted into a reliablity score.
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Feedback Ratings Panel: Here you can see your overall customer feedback ratings as well as your average customer feedback rating for the last 90 days.
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Bookings Bin Section: Cover Jobs that other taxi compaines cannot. You can set a mileage limit so that only jobs that are within a certain radius of your area appear.
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Information Panel: Here we display clearly any important news we may have for you, news of improvements that we may be implementing and handy hints and tips to use your site more effectively.
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Your Town: Your town name will be here. This will allow you to see what site you are editing if you have more than one site.
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Site Selector Tab: If you operate multiple areas this is where you can simply toggle between sites.
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Feedback Tab: We always welcome new ideas and suggestions here at </taxicode> so if you have an idea we've made it easy for you to get in touch, simply click this tab.
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Call Statistics Section: Graphical representation of your call statistics to give you instant feedback on the performance of your advertising.
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Date Range Buttons: Use these buttons to change the date range of the calls displayed on the above graph. See the last 30 days or all of your call history, you decide!
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Download Button: Download your call statistics straight to you PC at the click of a button so you can open them in a spreadsheet.
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Partner Directory: Quickly find another </taxicode> partner to cover a journey you can't take.
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Latest Information Panel: This panel clearly displays your closest upcoming journeys, with name details, pick-up and drop-off locations with postcodes and time information.
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Web3r Blog: Here is where you will find all the full blog posts of all our latest and most important news.
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Home: The Home menu options will allows you to seclect if you want to go the dashboard homepage or your live partner website homepage.
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Callbacks: The Callbacks menu option allows you to review your call statistics. Call stats can be filtered by date range for closer analysis.
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Bookings: View and filter bookings by various cateories for example confirmed, awaiting confirmation, completed. Here you can also view the bookings bin for jobs that you can cover that other taxi companies can not.
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Payment Terminal: Take phone payments from customers using the our terminal or send out payment request emails which contain links where the customer can pay you directly and securely.
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Pricing: Here you can customise your mileage rates, setup your promotions, setup up your meet and greet options and customise your special dates.
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Settings: Customise your company information, setup your bank details, homepage banners, payment settings and partner site homepage banners.