JJ Taxis Reviews

Info


24 Tontine Street
Folkestone
Kent
CT20 1JD
01303 244442
Ranked #945 of 14620 in the U.K
Ranked #22 of 479 in the Kent area

About


We are a 24 hour taxi company based in the harbour area in the heart of the Creative Quarter. We have a fleet of 45 cars ranging from the large saloon car through to our executive vehicles. We have wheelchair accessible vehicles available on request, as well as the larger multi seat MPV's. We have the latest GPS auto despatch system that also tracks our cars, and we offer a text back service to inform you when your car is at the pickup point - all you have to do is request this when placing your booking. We offer a transport service that we believe is second to none, at the same time as being the most economical taxi company in the town. All drivers are CRB checked and have passed the NVQ for road passenger vehicle driving.

44 reviews for JJ Taxis Total Rating: 4/5


  • Excellent
    25
  • Very Good
    9
  • Average
    2
  • Poor
    4
  • Terrible
    4
  • On Time
  • Driver
  • Journey
  • Overall

1 - 8 of 44 reviews
Page:

My taxi was supposed to be with me at 07.50 . By 08.30 my taxi still didn't turn up . So I called another taxi service and used them . And that service cost me £50 . So I would like a full refund please as you didn't provide me with no driver . Plus I was also late for my appointment picking up my new car . Which made me late for my ferry and having to pay an extra £39 .

Reviewed on 08 June 2021 02:04:40 pm

On Time:

Driver:

Journey:

Overall:

The company designated for the journey were not there & when I rang the contact number given they said they had no booking for me & gave me the number of another taxi company to use. It wasn't until I mentioned I had already pre-paid for the journey that they sent a car round for me.

Reviewed on 13 May 2021 02:05:48 pm

On Time:

Driver:

Journey:

Overall:

The company designated for the journey were not there & when I rang the contact number given they said they had no booking for me & gave me the number of another taxi company to use. It wasn't until I mentioned I had already pre-paid for the journey that they sent a car round for me.

Reviewed on 13 May 2021 02:05:18 pm

On Time:

Driver:

Journey:

Overall:

Everything went smoothly

Reviewed on 11 July 2020 09:50:43 am

On Time:

Driver:

Journey:

Overall:

Overall the taxi journey and driver were fine. I was hugely disappointed that I had to pay over 100% more for the booking online and this was not made clear during the booking. I had to pay double! For other services where you book online the charge is small, but this was unacceptable. I will not be using the booking service again and will let my friends and colleagues know to avoid also. In future I will be booking directly with the taxi firm.

Reviewed on 02 March 2020 09:22:15 am

On Time:

Driver:

Journey:

Overall:

Good service

Reviewed on 27 December 2019 12:04:20 pm

On Time:

Driver:

Journey:

Overall:

Good service

Reviewed on 27 December 2019 12:03:56 pm

On Time:

Driver:

Journey:

Overall:

We cancelled the booking so unable to comment but the booking process was very easy

Reviewed on 13 October 2019 09:41:02 am

On Time:

Driver:

Journey:

Overall:

1 - 8 of 44 reviews
Page: