Britannia Cars Reviews

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Info


182
Meadowcroft House
Balcombe Road
Horley
Surrey
RH6 9ER
07818065914
Ranked #232 of 14101 in the U.K
Ranked #14 of 473 in the Sussex area

241 reviews for Britannia Cars Total Rating: 4.1/5


  • Excellent
    158
  • Very Good
    25
  • Average
    21
  • Poor
    14
  • Terrible
    23
  • On Time
  • Driver
  • Journey
  • Overall

1 - 8 of 241 reviews
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I was not met at the airport. I did not receive the service I paid for and no one answered the phone when I rang the number provided. My money was not refunded. I would not recommend this service to anyone.

Reviewed on 22 October 2018 09:50:14 am

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Drop off was OK but being picked up at the airport on our return was difficult. The flight arrived early but the driver didn’t know so after waiting for 10 minutes we rang him and then had to wait a further 10 mins for him to arrive. It was difficult to find him as the meeting point we were given he could not park at.

Reviewed on 21 October 2018 09:16:45 pm

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Outward journey: The driver was 15 minutes late. The interior of the car was full of rubbish. Felt unsafe throughout the journey as the driver seemed to be excessively tired. Return journey: This was supposed to be a meet and greet. However, there was no driver in the arrivals. Sent text to driver and eventually after several texts found driver outside. The interior of the vehicle was not clean and had what appeared to be blood on the headlining. Journey was okay and driver appeared to be fully awake. Would not use this service again, nor will I recommend to anyone else. Overall very disappointing.

Reviewed on 15 October 2018 07:30:46 pm

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The service was superb, the driver was waiting for me before the pick up time both on the outbound and inbound journey. the car was clean, the driver polite and professional and I would definitely use the service again

Reviewed on 10 October 2018 09:48:22 am

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Arrived on time, driver was friendly, all was good.

Reviewed on 09 October 2018 04:29:12 pm

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On time arrival, clean car, polite service, got me to Gatwick safely and on time. Many thanks.

Reviewed on 09 October 2018 08:37:39 am

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Good

Reviewed on 07 October 2018 09:42:02 pm

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Vehicle did not even show up even though I had called earlier to advise the taxi firm you had assigned that my flight was going to be delayed. There was no call from the driver or the taxi company after I had landed or email/text to let me know that the job had been cancelled. I had to look this up later on your website. I was left stranded at the airport ad had to make other arrangements at considerable cost and time loss to myself. Neither the driver nor the company answered numerous attempts I made to call them. Your service is clearly totally unreliable and I will not use it again.

Reviewed on 05 October 2018 03:26:01 pm

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1 - 8 of 241 reviews
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