West of Scotland Executive Travel Reviews

Info


Auchencairn , George Young Drive, Darvel, Ayrshire, KA17 0LG
07731 686 794
Ranked #551 of 14082 in the U.K
Ranked #20 of 119 in the Glasgow City area

About


West of Scotland Executive Travel - Delivers the personal approach to our customers transport needs, whether that be Business or Pleasure, or as individuals or groups of upto 8 persons, We would always look to accommodate our customers needs. We also specialise in Airport & Ferry Terminal Transfers, To & From a host of Locations & Destinations across the West & Central Scotland.

33 reviews for West of Scotland Executive Travel Total Rating: 4.6/5


  • Excellent
    29
  • Very Good
    2
  • Average
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  • Poor
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  • Terrible
    2
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1 - 8 of 33 reviews
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Terrible service. Booked several days in advance for a late night collection. I received a text confirming my booking and an email stating it had been allocated to a particular taxi firm. It stated a further email would be sent when the driver / vehicle had been allocated. This second email never arrived. I tried calling taxicode but they only operate office hours (useless when providing a 24 hour service) and so then tried numerous times to contact the named taxi operator given in the text and email. They failed to answer their phones all evening and failed to reply to several voicemail messages we left, until only 30 minutes before the expected pickup, when they texted to say they were not coming. We were then forced to book and pay for another taxi. A taxi purporting to have received our booking from Taxicode then appeared at the same time as the alternative we had ordered. We had received no notification of this from Taxicode so had no way of knowing if this was correct. In any event as we had already booked and paid for an alternative we declined to get into the vehicle. The driver was quite rude and said we'd have to pay anyway. He was advised we'd be taking this up with Taxicode as there had clearly been a failure on their part to complete the proper booking procedures and notify us of what was happening.

Reviewed on 25 September 2018 12:28:44 pm

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First time using this service...definitely will do again...

Reviewed on 12 November 2017 04:29:08 am

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Really good

Reviewed on 10 October 2017 07:30:44 pm

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Very prompt, helpful, polite and friendly driver! Will add an additional half star to the 4 for journey: the van temperature was difficult to regulate.

Reviewed on 30 September 2017 03:21:31 pm

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Beware - we booked a 16 seater bus and they gave us 2x8 seater taxis. Not really what we asked for. Wouldn't use them again based on this.

Reviewed on 24 September 2017 12:06:33 pm

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Great service. Minibus was top class and driver was friendly. Took us to and from our activity and was happy to change the pickup point with no hassle. Would highly recommend.

Reviewed on 10 September 2017 08:21:45 am

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After previous issues with other taxi services it was a pleasure to use this company

Reviewed on 12 August 2017 05:33:17 pm

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Delighted with the service overall.. will definitely use again.

Reviewed on 07 August 2017 10:31:00 pm

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1 - 8 of 33 reviews
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