Optimum cars ltd Reviews

Taxicode Trusted Operator

Info


25
Clarendon road
Redhill
Surrey
RH11QZ
01737906655
Ranked #439 of 14101 in the U.K
Ranked #30 of 503 in the Surrey area

About


Welcome to Optimum Cars Limited. We are a transportation service provider. We aim to provide our customers a safe and comfortable experience when travelling with us. With many years of experience in transport providing industry, we are now country’s one of the leading transport providers, based in Surrey near Gatwick airport. At Optimum Cars, we are committed to providing the very best service to all our clients throughout the country. We provide services from/to Gatwick Airport and surrounding areas (Reigate & Banstead Borough Council) to/from any other major Airports (Heathrow, City, Luton, Stansted etc.) or destinations in the UK. Our all airport transfer services provided are at a fixed agreed price prior to your transfer. We welcome Private or Business transfers, Executive transfers as well as courier services. Whether you need a standard car, estate, MPV, or an 8 seater, Optimum Cars can provide every type of vehicle to get you to your destination safely and in good time. We can also supply taxis and executive cars for nights out in London, at the Theatres, clubs or special occasions (parties/weddings/functions).

75 reviews for Optimum cars ltd Total Rating: 4.5/5


  • Excellent
    61
  • Very Good
    7
  • Average
    0
  • Poor
    3
  • Terrible
    4
  • On Time
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1 - 8 of 75 reviews
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I would have preferred to have had notifications sooner that a driver had been sourced. Confirmation only came through 45 mins before pick up time by which time I had already started the journey to collect the passenger myself but returned home when the email finally came through. I also couldn't get through on the phone and was on hold for 15 minutes waiting for an agent before I finally gave up and hung up. You also can only cancel or amend bookings during business hours, for a taxi company I would expect it to be a 24 hour telephone line. Otherwise it is a good service.

Reviewed on 01 October 2018 08:17:27 pm

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Excellent service. The driver contacted me on time while I was waiting to go through the airport security. His driving and conversation where very pleasant. Great overall experience -I would highly recommend it!

Reviewed on 24 September 2018 08:24:27 am

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I ordered my cab for 2am and I got my car at 2.50am! I had to wait almost an hour at the airport, which is unnacceptable. I demand to be refunded at least half of the price I paid.

Reviewed on 23 September 2018 02:23:11 pm

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Driver was late for 20 minutes and nobody contacted me prior. Driver did not use highway which should be faster and save more time to Gatwick Airport. Also, i did not receive any SMS confirmation which i paid $1.50 for. Very poor service

Reviewed on 18 September 2018 05:03:28 am

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The taxi driver contacted me about 7.30 in the evening asking if he could pick us up earlier than the booked time of 23.30. I said no this was not possible as it was my sons wedding and they were due to leave just before our booked time, he asked if he could pick us up at 12.00, again I said no as the venue closes the electric gates at 23.45. Approximately 1 hour before we were due to be picked up the driver sent me a text message to he had broken down and a replacement car would pick us up at 12.00. Fortunately the owner of the venue keep the gates open until we were picked up otherwise we would have had to wait outside in an unlit country lane. So not a very good experience for the first time I have used this booking system

Reviewed on 16 September 2018 01:41:12 pm

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Confortabile travel

Reviewed on 01 May 2018 12:45:03 pm

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Excellent service

Reviewed on 01 January 2018 01:33:46 pm

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Good journey, friendly driver, prompt arrival and journey.

Reviewed on 30 December 2017 08:05:13 pm

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1 - 8 of 75 reviews
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