Diamond Cars Reviews

Taxicode Trusted Operator

Info


213 Streatham road
Mitcham
Surrey
Cr4 2aj
07424909362
Ranked #378 of 14006 in the U.K
Ranked #91 of 844 in the Greater London area

About


The Professional Private Hire Service Diamonds Car customer-orientated thinking and its commitment to service is reflected in the selection of drivers and vehicle Diamonds Car are committed to offering a service that meets and exceeds our customers expectations. Operating 24 hours a day 365 days a year we aim to provide the ultimate travelling experience, by ensuring a prompt, efficient and reliable service. Diamonds Car is to constantly improve the quality of private hire services in London for both our customers and drivers. The growth of our company is through the professionalism,dedication and reliability we offer.

85 reviews for Diamond Cars Total Rating: 4/5


  • Excellent
    60
  • Very Good
    3
  • Average
    4
  • Poor
    3
  • Terrible
    15
  • On Time
  • Driver
  • Journey
  • Overall

1 - 8 of 85 reviews
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I ordered a Taxi for 0930 for the 4th January 2018 the cab NEVER TURNED UP so I phoned the agent to complain & ask for a refund as I had already paid for this. I will never use this company again, my Wife had to phone & cancel her appointment & now has to wait until April for her new appointment..

Reviewed on 06 January 2018 11:22:18 am

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Excellent experience! Drive was there waiting for us at the pick location, driver friendly and very professional.

Reviewed on 28 December 2017 10:22:37 am

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Received text to say they would be late but as I was in venue that was fine. Driver also rang me to say he was outside to check I was on the way.

Reviewed on 21 December 2017 02:39:45 pm

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My taxi driver didn't turn up, I emailed the company requesting a full refund (9 days ago) they responded to say they would refund but I haven't been refunded

Reviewed on 20 December 2017 05:47:35 pm

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They never showed up! I waited 20 minutes in the cold and the rain for it but it didn’t show up and no one answered any phone numbers I was processed with

Reviewed on 13 December 2017 08:44:43 pm

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I arrived at airport departures 15 mins later than intended due to the plane being delayed. Driver either didn't turn up or didn't wait. No communication from the company, the taxi co or the driver. No emails. None of them were picking up the phone. Driver's phone was switched off and going straight to voicemail. I've still had no responses to my emails, no refunds, and had to pay extortionate amounts to call them on an 0345 number. Disgraceful company.

Reviewed on 12 December 2017 11:59:24 am

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Great!

Reviewed on 10 December 2017 05:36:14 pm

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Nice driver and pleasant journey!

Reviewed on 08 December 2017 06:36:55 pm

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1 - 8 of 85 reviews
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