Tracks Cars Reviews

“Good”

Reviewed on 17 February 2019 05:40:29 pm

“Driver was on time but arrived at the wrong address. During the booking process I was asked to add the details of the pick up address using the app. I spent 30 minutes downloading the app and dutifully filling out the flat number, and details about how to find the flat, including that it is in a red brick block on a section of road located between the junctions with 2 other streets. But I still had to stand in the street asking the driver where he was when he arrived. He was some distance down the street outside the wrong number and clearly either hadn't read the instructions, or didn't have access to them. This happens all the time in London and is completely understandable, but when you've been asked specifically to download an app to give directions, it is quite annoying when it happens anyway - I'd have rather not bothered with the app. ”

Reviewed on 15 February 2019 09:22:12 am

“When it comes to the airport, it would be useful to provide comments on where the taxi will be parked before ladning. “Outside” is not very descriptive”

Reviewed on 12 February 2019 08:14:15 am

“All good and on time.”

Reviewed on 11 February 2019 11:37:47 pm

“Tracks & driver failed to explain pickup point at LGW in advance. Then both were unable to explain how to get to collection point or to collect from in front of Arrivals. Latter because pickup was illegal and driver apparently unwilling to pay £4.50 car park charge (even though we offered to cover this to resolve matter). After 35 minutes of back & forth we found driver and were chased off by LGW staff, who were threatening to call police because of car's unlawful waiting. Driver was dire. Proposed not to take M23/25/4 route to Chiswick because although fastest & safest at that time of night his car computer suggested a cheaper route for him, but far slower for us. He wandered all over the road, nearly ran into the back to a truck at 81 mph. I would be surprised if he had passed his test and actually had a licence. Worst taxi experience ever, not just bad, positively awful.”

Reviewed on 11 February 2019 01:25:12 pm

“The driver didn't go to the terminal and didn't wait with a sign as agreed. We couldn't find him, he was in the parking lot. This was inacceptable and caused a 40min delay in getting to our destination. ”

Reviewed on 05 February 2019 10:50:05 pm

“Provided a good service but not very chatty, which came across as a bit unfriendly. ”

Reviewed on 03 February 2019 06:17:15 pm

“20 minutes late when you go to an airport not great ”

Reviewed on 02 February 2019 10:11:21 am