Leatherhead Travel Cars Reviews

Taxicode Trusted Operator

Info


Station Approach
Dorking
Surrey
RH41TF
01372372767
Ranked #45 of 13990 in the U.K
Ranked #3 of 499 in the Surrey area

About


Leatherhead singh taxis Established in 2006. We operate from Leatherhead and cover around 5 miles radius. We have very competitive prices. Our company is very reliable and all drivers are DBS checked

8 reviews for Leatherhead Travel Cars Total Rating: 4.4/5


  • Excellent
    7
  • Very Good
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  • Average
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  • Poor
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  • Terrible
    1
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1 - 8 of 8 reviews
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Kept in communication before pickup and did not mind that passengers had a technical conversation in the back.

Reviewed on 11 June 2018 08:22:04 am

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Driver arrived a few.minutes after the requested time, otherwise eberything was good.

Reviewed on 09 February 2018 08:03:31 pm

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Late return due to traffic

Reviewed on 17 December 2017 06:58:36 pm

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I liked the immediate website price. Phone calls answered and good email communication. Nice spacious car

Reviewed on 10 December 2017 11:48:08 am

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good trip. polite driver.

Reviewed on 03 December 2017 09:09:17 am

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Top driver

Reviewed on 24 November 2017 08:51:05 am

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Extremely friendly,courteous and punctual driver. Clean vehicle. Would definitely book again.

Reviewed on 05 October 2017 05:54:17 pm

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Leather Express Our driver was very pleasant on the way to Heathrow. He offered to help with our bag. He asked if we didn't have two suitcases, like I had originally intended. I told him on our way back we will have more than one, maybe three. He told us he would meet us outside of arrivals which was bizarre but I didn't argue. I have been going back and forth from London to the US for nearly 20 years and our usual taxi companies ALWAYS meet us inside and help us with luggage. Coming back was terrible. Same driver. The driver called my mobile to see if we were ready. I told him there was a problem with a missing guitar case. I said it might take 30 minutes to get it sorted.He seemed upset by that. It turned out that it was found within two minutes and actually the delay was only 5 minutes long by the time I got off my phone with the driver. I think he was planning on leaving us there. He must have turned around and gone back to the Arrivals. The problem is the taxi driver wasn't at Arrivals like every single other taxi driver has ever done before. He did call me back. He told me that he wasn't going to meet us outside of Arrivals. He wanted us to look for him. It turns out he wanted us to look for him in a parking garage. That was too bizarre. Our big suitcase has a busted wheel so it's really tough to move, hte other suitcase has no way of pulling it. My son has to pick it up. And we also had the heavy guitar case. I told him to meet us and help us. I told him that he was informed that we would have extra suitcases. I also told him that I and my family have never had taxi drivers refusing to help us with luggage or had asked us to LOOK for them in some parking lot. My son and I did not sleep at all on the plane trip - that was 23 hours of no sleep. The driver finally showed up and he got mad at ME for not getting a trolly and going up to the parking garage to look for him. He then shouted and said that he wasn't going to take us, and we would get a refund and left us. So my son and I had to get another taxi. We got a London black cab. It was £90. We spoke to the London cabbie on the way back home. He said that all reserved taxis and companies DO meet customers inside and do HELP with baggage. He told me to call and complain to the Leather Express. Well, I have been trying. On my first call, I got someone who said they were going to speak to the driver and then hung up. After 10 minutes of not hearing back, I decided to call the company back. I have called 8 ...yep, 8 times since. No one is answering the phone. Perhaps because they have my details, since I booked with them, they probably have caller id and know I'm calling so they aren't answering. Cowards. Unbelievable. I expect a full refund. I will never use this service again. I will continue to use Leatherhead Taxi or Ashtead Station Taxi.

Reviewed on 31 August 2017 04:23:22 pm

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1 - 8 of 8 reviews
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