Elegant taxis Reviews

Info


34a Bank Sreet, Ashford, Kent, TN23 1BA
01233367267
Ranked #882 of 14614 in the U.K
Ranked #22 of 479 in the Kent area

About


We are the most reliable company in Ashford Kent.We always look after our customers.Our driver are friendly and well trained about customer satisfaction.All drivers are crb checked and licensed from Ashford borough council.

10 reviews for Elegant taxis Total Rating: 3.4/5


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1 - 8 of 10 reviews
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We paid £116 for this relatively short journey because we had a lot of luggage and specifically asked for a 6 seater MPV. Instead an estate vehicle showed up and he was just as surprised as we were, when he saw our Luggage. He said he was never told. We were very lucky it all fitted but then we were cramped for the journey. That is not what we paid for and we expect a refund for the extra paid for an MPV. Plus the driver drove too fast and often had to break hard on the narrow and winding country roads. He also did not wear his mask. Altogether not good.

Reviewed on 18 July 2021 06:08:11 pm

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We paid £116 for this relatively short journey because we had a lot of luggage and specifically asked for a 6 seater MPV. Instead an estate vehicle showed up and he was just as surprised as we were, when he saw our Luggage. He said he was never told. We were very lucky it all fitted but then we were cramped for the journey. That is not what we paid for and we expect a refund for the extra paid for an MPV. Plus the driver drove too fast and often had to break hard on the narrow and winding country roads. He also did not wear his mask. Altogether not good.

Reviewed on 18 July 2021 06:07:45 pm

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Didn't turn up so had to wait ages- booked for £24 but when I asked other taxi drivers they said they could do the same journey for £8 what a rip off will be complaining to the council

Reviewed on 25 September 2017 02:24:48 pm

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Terrible. I booked this taxi the day before to make sure I was ON TIME for a wedding... I didn't make it due to this unprofessional taxi service. I arrived at the station and got off my train expecting to have the taxi waiting, but there was no taxi in sight. I gave it a few minutes in case the driver was in traffic. The taxi I had booked was no where to be seen. I rang up the taxi service to have them tell me that a new taxi is on it's way. Before I could ask how long that would be the man I spoke with hung up on me. I then waited another 5 minutes. Again, no taxi. So I rang them again to ask how long it will take, and they said 10 minutes. Half an hour later after several unanswered calls I managed to get through to the taxi service again but was once again hung up on. Finally a few minutes later the taxi arrived at the station. The driver was nice and got me to the wedding. However, it made no difference as I had missed the wedding due to waiting on a prebooked taxi for almost an hour. Unorganised and rude.

Reviewed on 31 August 2017 11:57:15 am

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Great communication and arrived right on time. Would use again.

Reviewed on 27 August 2017 11:05:47 am

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Very happy with service recieved..

Reviewed on 18 August 2017 09:12:24 pm

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They are very good / estan muy amable / ils sont au top je recommande

Reviewed on 03 August 2017 01:30:36 am

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Taxi on the way there was 25 minutes late, didn't apologise or explain why, just blamed dispatch. Had to call 3 times to ensure someone was coming. On the other hand the lady who did our return journey was friendly and punctual so thank you to her.

Reviewed on 23 July 2017 10:39:35 am

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1 - 8 of 10 reviews
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