Norfolk Executive Travel Reviews

“Thank you for the opportunity to give this feedback. First, barely 30 minutes after I booked online I called your office to move the time forward by just 1 hour (from 1930hrs to 2030hrs to be precise) when I realized my guest's flight schedule might be a bit delayed. I was disappointed when the staff told me I have to pay an additional 10 pounds to move the time, by just an hour! I think that was cruel and not customer friendly at all. Well, I paid it. Second, even though my guest came a bit late, the taxi didn't show up, neither was I contacted on phone up till date. We had to get another taxi (a much cheaper one in the end) from the kings lynn train station to convey her to her destination. I will appreciate if you refund me my money back please. Thank you.”

Reviewed on 30 August 2021 09:09:37 pm

“Excellent driver, COVID aware, would certainly use again.”

Reviewed on 03 August 2021 03:42:39 pm

“Very efficient and exactly what we wanted. Driver was polite and the vehicle was clean.”

Reviewed on 03 July 2021 08:17:18 am

“Friendly driver, great service!”

Reviewed on 23 June 2021 02:33:30 am

“The driver phoned to warn us he would be 5 mins late. This didn’t cause any problems and he called again when he was outside ”

Reviewed on 08 June 2021 11:57:54 am

“Thanks”

Reviewed on 31 May 2021 10:59:42 pm

“We had to try and cancel our pre booked taxi, which having paid for a Mercedes was replaced with a Toyota prius!!!!....the only contact option was a voicemail which should have been forwarded to the provider but since the car turned up clearly wasn't!!!!. Cannot recommend this company and will not be using again!!!”

Reviewed on 23 May 2021 11:08:56 am

“Driver on time and nice speech during the travel. Recommended ”

Reviewed on 16 May 2021 12:06:05 pm