Arrow Taxi Group Reviews

Taxicode Trusted Operator

Info


34 Railway Approach, Worthing, West Sussex , BN11 1UR
01903 212121
Ranked #323 of 13953 in the U.K
Ranked #19 of 464 in the Sussex area

About


The Arrow taxi group was founded as Arrow Private Hire in the year of 1987 and has been under the same ownership for over 27 years. Starting with just 5 cars, our family run business has gone from strength to strength and now boasts over 110 vehicles. As residents of Worthing, West Sussex, we can honestly say that we care about serving the local community. At Arrow we believe we are truly the full transport package, providing an unbeatable service for all your travel needs. We have a fully dedicated team of staff that operates 24 hours a day, 7 days a week, 365 days a year. With modern saloons, estates, multi-seater and wheelchair accessible vehicles we have a suitable vehicle whatever the distance. We consider every customer our top priority and are happy to help whether you require a one-off or regular booking or corporate account.

3 reviews for Arrow Taxi Group Total Rating: 5/5


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Taxi and driver very good on time polite. Also the lady I spoke to day before. She told me I had booked through a 3rd party who charged me 95GBPs, whereas if I had booked directly with her taxi firm it would have been 80GBPs. No way to get back to cancel the original booking, there was a tel# in faint letters which was 'not recognized', and no email. She said nothing they could do because it was not illegal. Apparently she was unable to give me contact # of the 3rd party even when the 3rd party had passed the job to Arrow Cars/ her firm. WHY? I find it hard to believe they are not legally obliged to tell customer they are a 3rd party charging a 20% commission! Even in USA where I live, the least regulated of countries, this would be obligatory as the law says you can cancel ANY online transaction without cost within 24 hours of purchase. I suggest it is in your long term interests to do something about this, go to your MP if necessary etc.

Reviewed on 20 April 2018 04:39:08 pm

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Taxicode is a reliable service that I have been using for about a year. They are always on time and the drivers are knowledgeable and very courteous. I would highly recommend them.

Reviewed on 14 March 2018 09:04:05 am

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Hassle free, received a text to track my vehicle and on arrival. Driver even offered to help with my bags.

Reviewed on 14 February 2018 04:46:36 pm

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