Arrow Taxi Group Reviews

Taxicode Trusted Operator

Info


34 Railway Approach, Worthing, West Sussex , BN11 1UR
01903 212121
Ranked #157 of 14020 in the U.K
Ranked #11 of 467 in the Sussex area

About


The Arrow taxi group was founded as Arrow Private Hire in the year of 1987 and has been under the same ownership for over 27 years. Starting with just 5 cars, our family run business has gone from strength to strength and now boasts over 110 vehicles. As residents of Worthing, West Sussex, we can honestly say that we care about serving the local community. At Arrow we believe we are truly the full transport package, providing an unbeatable service for all your travel needs. We have a fully dedicated team of staff that operates 24 hours a day, 7 days a week, 365 days a year. With modern saloons, estates, multi-seater and wheelchair accessible vehicles we have a suitable vehicle whatever the distance. We consider every customer our top priority and are happy to help whether you require a one-off or regular booking or corporate account.

22 reviews for Arrow Taxi Group Total Rating: 4.7/5


  • Excellent
    19
  • Very Good
    1
  • Average
    2
  • Poor
    0
  • Terrible
    0
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1 - 8 of 22 reviews
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The driver, who was a lady, was just perfect! So polite, helpful and nice. We all were very happy with the wonderful service!!!!!

Reviewed on 17 August 2018 02:20:00 pm

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excellent service thank you

Reviewed on 06 August 2018 12:08:36 pm

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This booking was cancelled. I am awaiting refund

Reviewed on 03 August 2018 01:26:43 pm

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Excellent prompt service

Reviewed on 01 August 2018 10:07:30 am

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good service but ridiculously overpriced

Reviewed on 31 July 2018 04:14:01 pm

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The service on the day was great but the service prior to the day was dreadful. I had an issue with the booking ( I had not booked direct) and the contact details given for dealing with any questions were Arrow taxis. However, as I had booked through a third party Arrow were extremely reluctant to help me and I spent many hours of my own time trying to sort things out. When I eventually managed to get past the person on the phone and speak to a manager I found him to be very helpful. The lady on the phone was unhelpful and rude.

Reviewed on 16 July 2018 10:11:16 am

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was a great experience thanks so much

Reviewed on 09 July 2018 01:27:03 pm

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i was not happy that i paid almost double for booking throug you when the actual cost of the taxi was £6.80 if I had known I was paying more I would have booked through the taxi company its self

Reviewed on 02 July 2018 08:09:51 am

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1 - 8 of 22 reviews
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