Azure Private Hire Reviews

Taxicode Trusted Operator

Info


32 Gadwall Croft , Newcastle Under Lyme , Staffordshire, ST5 2GL
01782 393939
Ranked #162 of 14006 in the U.K
Ranked #9 of 196 in the Staffordshire area

About


Azure Private Hire is a Staffordshire based company, we are the modern day to day taxi type company whose mission is to provide reliable, timely, and safe taxi service to customers by using our ON THE GO App. We will provide complete services using the latest equipment and technology to facilitate the travel of individuals in and around the Staffordshire area. The company’s products and services show that we are an innovative, forward thinking company that recognises the need to move with ever-changing customer needs. At Azure Private Hire, our philosophy is one that emphasises service, and a realisation that effective communication is a key component in our business. The company also realises that, in a competitive environment, flexibility and professionalism maintain that leading edge. All our drivers and employees are helpful, courteous, and fully trained on the use of the computer dispatch system. As an added safety measure for both drivers and passengers, Azure Private hire cars are fitted with Global Positioning Systems (GPS), which enable the cars to be tracked or located in an emergency. All cars our clean, well maintained, and inspected regularly for safety and comfort. Apart from starting as a taxi type company, we have a great purpose on the other side and have therefore linked up with a charity called Douglas Macmillan Hospice who we will be donating a percentage to from our profits on a monthly basis. The hospice cares for adults with a palliative or end of life diagnosis across North Staffordshire. When someone hears the devastating news that they have a terminal illness, life as they know changes forever. Dougie Mac provides care and support free of charge, 24 hours a day, 365 days a year. They help people living with cancer and non-cancer life limiting illnesses such as advanced heart failure, motor neuron disease and incurable lung diseases. Our dedicated staff and volunteers make a huge difference to a patient’s journeys, they are central to the care provided. The hospice always strives to go that extra mile to provide a warm, friendly and peaceful environment either at the hospice or in a family’s own home. We promote choice, independence, dignity and an individual journey.

20 reviews for Azure Private Hire Total Rating: 4.6/5


  • Excellent
    17
  • Very Good
    1
  • Average
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  • Poor
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  • Terrible
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1 - 8 of 20 reviews
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Very good service Good conversation with driver made the trip short 5 minutes late but no issue

Reviewed on 14 July 2018 10:38:05 am

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Driver was prompt and made contact to introduce himself and confirm he was waiting - Mehran, very polite and gave his number in case of need.

Reviewed on 10 July 2018 02:39:42 pm

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We booked executive luxury travel from our home to Manchester Airport and paid £120 for a Merc E class. At 11.20pm the night before, we had a phone call to say the car had broken down but a replacement would be sent. The replacement was a Seat estate from A1 Embassy.. not luxury travel. We were promised the Merc for the return journey, but after waiting over an hour, an Audi A5 turned up driven by the owner of Azure. The boot wasnt big enough for our cases and I had to have one squashed against me in the back seat, which was damn uncomfortable. My husband,s seat in the front was pushed right upto the glove box. The owner promised us a refund of £30.00 but 2 weeks later we still havent received it, despite numerous phone calls. Apparantley, they are known for booking executive cars but send normal everyday cars. Dont trust them!!

Reviewed on 10 July 2018 11:14:47 am

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Great driver. We had a really good conversation all the way to Stoke. Thumbs up!

Reviewed on 05 July 2018 07:55:49 pm

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Great journey on the way to Manchester this morning. Thank you very much!

Reviewed on 28 June 2018 10:15:00 pm

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Good service, no issues.

Reviewed on 24 May 2018 02:28:56 pm

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Driver although pleasant enough was half an hour late. Cab company made up a story about driver having a breakdown and then a flat tyre. Will definitely not use this service again.

Reviewed on 16 May 2018 08:49:24 pm

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Excellent service. Friendly driver who went out of his way to ensure we were at the right drop off at end of journey. Car was good spec Audi, driver asking if we wanted music on and what type of music and if we would like temp higher or lower. Would use again.Thanks.

Reviewed on 30 April 2018 06:34:24 am

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1 - 8 of 20 reviews
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