Hughes Private Hire Reviews

Info


Unit 12b Field side Farm
Aylesbury
Buckinghamshire
HP224DQ
01494211140
Ranked #1085 of 14234 in the U.K
Ranked #37 of 283 in the Buckinghamshire area

About


Hughes Private Hire provides a superior taxi service throughout Buckinghamshire & surrounding areas, We will always endeavor to be the best in everything we do, we continually strive to provide the highest service standards and customer service. With a large fleet of vehicles available 24 hours a day 7 days a week to transport you to and from your chosen destination. Recently, we have developed our App that brings which is perfect to book a taxi and keep track of its arrival. With a fleet 50 vehicles ranging in sizes from saloons of 4 to 5 seater and larger vehicles of 6, 7 and 8 seaters, 10 - 16 seater minibuses we can cater for your every need. Executive Hire - For all those special occasions we have the finest vehicles available to get you to your destination in style, comfort and of course on time. We are very experienced in the field of airport transfers, Your flight will be monitored by our round-the-clock control team, with the very latest technology at their disposal as this will reduce any unnecessary waiting times at the airport, ensuring that our driver is ready waiting for you. Our smart and courteous drivers are equipped with satnav technology, all vehicles are GPS trackable. All drivers and vehicles are fully licensed and insured

256 reviews for Hughes Private Hire Total Rating: 2.9/5


  • Excellent
    85
  • Very Good
    33
  • Average
    29
  • Poor
    42
  • Terrible
    67
  • On Time
  • Driver
  • Journey
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1 - 8 of 256 reviews
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Pick up was booked for 09am, driver arrived at 9:45am Even pick up was booked for 8:30pm driver arrived at 9:30pm

Reviewed on 26 June 2019 07:26:51 pm

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Booked the minibus for our wedding and found everything went smoothly. Driver was on time in the right vehicle for the job for both parts of a return journey. They even dropped some guests off at Heathrow as a side trip for no additional cost or stress. Thank you very much for an excellent service!

Reviewed on 26 June 2019 04:31:41 pm

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Driver late collecting to take us then the return driver took other passengers and wouldn’t answer phone... Taxi company did send another vehicle but caused slot of anxiety for our group. I would say trying to contact yourselves is also difficult taking average 17 min to make contact

Reviewed on 26 June 2019 11:36:22 am

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Na

Reviewed on 26 June 2019 08:05:23 am

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WORST EVER WEBSITE, DO NOT USE! WE ORDERED A 12 SEATER MINI BUS 3 WEEKS BEFORE OUR EVENT DATE AND THE WEBSITE SAID THEY DO NOT HAVE A COMPANY TO TAKE US SO WHEN WE ASKED FOR A REFUND THEY WOULD NOT ALLOW US TO REFUND ONLY 24 HOURS BEFORE THE EVENT. 48HRS BEFORE OUR EVENT THEY ALLOCATED A COMPANY TO COLLECT US HOWEVER ON THE MORNING (2HRS BEFORE PICK UP TIME) THEY CALLED US SAYING THE MINI BUS HAD BROKEN DOWN AND THEY WILL NOT COLLECT! TOTAL LOAD OF CROOKS AND YOU CAN NOT GET THROUGH AND WHEN YOU DO THEY ARE USELESS!! NEVER USE THIS TOTAL WASTE OF A COMPANY NO COMPENSATION FOR THE LOSS OF OUR TICKETS FOR THE EVENT TOO..CROOKS! ROBBERS

Reviewed on 25 June 2019 08:04:08 pm

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Efficient service Driver on time Would recommend

Reviewed on 25 June 2019 07:35:39 pm

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The pick up went smoothly, we confirmed time of pick up at drop off and took a photo of the minibus agreeing where we would meet & that it would be the same bus and driver. At the alloted time we arrived and he wasn't there. We spent the next hour trying to contact the company Hughes private hire, and Taxi Code but although we were ringing in business hours no one picked up the phone. Out of the blue a driver phoned me and said he was on his way, stuck in traffic, described his minibus, number plate & what he was wearing, giving the explanation that the other minibus had broken down! I called the driver another 3 times to find out where he was as he didn't arrive. And just as he was approx 5 mins away we spotted the original minibus trying to pick someone else up. So with no guarantee that the 2nd minibus would actually arrive we got in the minibus. The driver was abusive and threatened to throw us out of the minibus - all 11 women but when we refused he had to take us home. It was absolutely disgraceful behaviour, with complete disregard for us & lacking in any kind of customer service. I will not be using the website or Hughes private hire ever again.

Reviewed on 25 June 2019 07:04:22 pm

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Amazing driver, only issue the radio didn't work.

Reviewed on 25 June 2019 06:17:43 pm

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1 - 8 of 256 reviews
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