Starlite Cars London Reviews

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Info


UNIT 36 LEGACY HOUSE
FELTHAM
MIDDLESEX
TW13 6DH
0208 894 9000
Ranked #176 of 14082 in the U.K
Ranked #31 of 855 in the Greater London area

About


WE STARLITE CARS LONDON LTD ARE A FRINDLY,RELIABLE,PUNCTUAL COMPANY PROVIDEING SERVICES FOR OUR VALUED CUSTOMERS. OUR DRIVER ARE FULLY TRAINED, FULLY INSURED AND FULLY LICENCED BY TRANSPORT FOR LONDON. WE ARE A PEOPLE COMPANY WHO LOOK AFTER OUR CUSTOMERS. WE ARE BEST AT OUR CUSTOMER SERVICES.WE LOCATED IN FELTHEM WHICH IS VERY CLOSE TO ALL THE HEATHROW TERMINALS.

58 reviews for Starlite Cars London Total Rating: 4.1/5


  • Excellent
    38
  • Very Good
    8
  • Average
    3
  • Poor
    4
  • Terrible
    5
  • On Time
  • Driver
  • Journey
  • Overall

1 - 8 of 58 reviews
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i booked this journey back in June and was only asked on the website form for the flight number and arrival time which i provided. It also stated that they would monitor the arrival time and monitor the flight time arrival to avoid extra costs of £5 for every 30 minutes. At no time was i asked to provide my pick up time. When i arrived the driver was not there to greet me and during a phonecall, I established that the terms and conditions had been changed to £5 for every 15 minutes over the time - this was never contacted to me since the original confirmation from Starlite cars and they took my arrival time to be the exact time i needed to be picked up which is ridiculous - all they needed to do in the last few months was tell me that their conditions had changed to 15 mins at a time and what time did i want picking up. I had to pay a further £20 to the driver and listen to his complaints about picking me up at landing time which obviously didn't happen. Also he wanted me to find my own way to terminal 2 carpark and being elderly and on my own i told him i needed him to come to the terminal itself which he eventually did all adding to my costs. This whole experience which should have completed a lovely holiday was an extreme disappointment and very costly.

Reviewed on 17 November 2018 12:37:31 pm

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great!!

Reviewed on 11 November 2018 05:22:13 pm

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Very nice friendly and kind man. On time and very comfortable drive.

Reviewed on 11 November 2018 02:00:23 pm

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the driver was excellent and the vehicle very clean and comfortable.

Reviewed on 11 November 2018 12:16:19 pm

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very good service even when the first car broke down on the way to us thank you0

Reviewed on 30 October 2018 07:50:24 pm

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Great driver, arrived early, nice conversation and would love to book him again to come to pick us up when we arrive back on the 6th!

Reviewed on 26 October 2018 10:34:53 am

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Really enjoyed the drivers and they were very punctual both for outbound and inbound taxi. Would definitely use this service again !

Reviewed on 24 October 2018 05:18:33 pm

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Great value, thanks

Reviewed on 20 October 2018 12:03:00 pm

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1 - 8 of 58 reviews
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