VIP Gatwick Reviews

Taxicode Trusted Operator

Info


SUITE 8
8 The Street
Charlwood
Surrey
RH6 0BY
01293 863777
Ranked #417 of 14168 in the U.K
Ranked #20 of 474 in the Sussex area

77 reviews for VIP Gatwick Total Rating: 4.1/5


  • Excellent
    50
  • Very Good
    9
  • Average
    4
  • Poor
    6
  • Terrible
    8
  • On Time
  • Driver
  • Journey
  • Overall

1 - 8 of 77 reviews
Page:

Punctual, courteous, friendly & good communication. Can't ask for much more!

Reviewed on 22 March 2019 04:52:50 pm

On Time:

Driver:

Journey:

Overall:

There was some confusion about the pick-up arrangements for each journey. The airport collection was done in a car park, which we had not been aware would be the case, and caused some communication issues. We had assumed the driver would meet the passengers at the arrivals gate. On the return journey the driver arrived for what he said was a 9am pick up (he actually arrived at about 8.45am) whereas we had paperwork confirming a 9.15am pick-up. However, he waited for the passengers on each occasion.

Reviewed on 20 March 2019 05:10:48 pm

On Time:

Driver:

Journey:

Overall:

He never showed up and never received a txt until 433am our flight was due in at 1145pm we had children with us who were freezing we had to hire 2 taxis to bring us home which cost a bomb .disgusting would never recommend this service to anyone

Reviewed on 20 March 2019 09:36:11 am

On Time:

Driver:

Journey:

Overall:

Driver was polite and on time and the car was very celan

Reviewed on 17 March 2019 10:47:16 am

On Time:

Driver:

Journey:

Overall:

Excellent

Reviewed on 17 March 2019 06:33:38 am

On Time:

Driver:

Journey:

Overall:

Driver was courteous and pleasant Safe driver Good experience

Reviewed on 16 March 2019 09:05:53 am

On Time:

Driver:

Journey:

Overall:

Didn't get a taxi although paid online.

Reviewed on 13 March 2019 11:50:30 am

On Time:

Driver:

Journey:

Overall:

The driver was late to collect me - he didn't text or contact me to say he was still coming but stuck in traffic. He didn't contact me to say he would be late - I had to chase via the main switchboard number and his number but nothing. Finally he called me (his mobile was off when I had called him) and we were 25 minutes late - this was to get to a flight at Gatwick! It was stressful and not fair on me having to chase for my cab (for a flight!) when I was trying to say goodbye to my 2 babies who were upset. The driver did apologise but then tried to make up time with some very speedy driving which ACTUALLY SCARED ME.

Reviewed on 12 March 2019 03:21:19 pm

On Time:

Driver:

Journey:

Overall:

1 - 8 of 77 reviews
Page: