Phoenix Ground Transport Reviews

Taxicode Trusted Operator

Info


36 Denbigh Drive
Hayes
London
London
UB3 1QF
0203 239 0212
Ranked #671 of 15337 in the U.K
Ranked #143 of 1109 in the Greater London area

About


Phoenix Ground Transport is a first-class private hire company based in London, born with a passion for smooth and stress-free ground transport service for groups and individuals. We are fully licensed and have a reputation for excellence all over the UK. Having spent more than a decade in the industry, our quality has become the benchmark for our competitors. Upholding excellence is our hallmark, and passengers' comfort and satisfaction is our only priority. Our Airport/Seaport transfer services and point-to-point transfers guarantee the most pleasurable experiences for our passengers.​ ​From an easy-to-use booking platform to a responsive customer support team​ available 24/7​, premium and modern vehicles, we meet and exceed our passengers’ expectations. Please contact us today for your transfer needs and experience the best value we offer. +44 203 239 0212

814 reviews for Phoenix Ground Transport Total Rating: 4.1/5


  • Excellent
    514
  • Very Good
    124
  • Average
    55
  • Poor
    38
  • Terrible
    83
  • On Time
  • Driver
  • Journey
  • Overall

1 - 8 of 814 reviews
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Excellent trip!

Reviewed on 12 May 2024 06:40:01 pm

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Excellent service, smooth driver

Reviewed on 10 May 2024 10:31:12 pm

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A very good and smooth experience I definitely recommend him

Reviewed on 08 May 2024 05:56:25 pm

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Driver was able to accomodate us despite us arriving 2 hours earlier

Reviewed on 02 May 2024 11:05:22 pm

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No show

Reviewed on 30 April 2024 12:34:23 pm

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We arrived at 10am as requested. There was no one waiving a sign with our name. I spent the next 2 hours walking up and down the lines of large taxis hoping that somehow I had missed seeing some indication that a driver was maybe looking for us. Eventually we contacted the driver who advised me that he arrived at 9.15 am and, after not seeing us, had driven off. After discussing with head office we hailed 2 taxis to take us to our destination. The fact that I had left my phone on flight mode did not help communication wise. However I am convinced that no taxi awaited us that day in the Queen Victoria Cruise terminal

Reviewed on 29 April 2024 02:16:44 pm

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We arrived at 10am as requested. There was no one waiving a sign with our name. I spent the next 2 hours walking up and down the lines of large taxis hoping that somehow I had missed seeing some indication that a driver was maybe looking for us. Eventually we contacted the driver who advised me that he arrived at 9.15 am and, after not seeing us, had driven off. After discussing with head office we hailed 2 taxis to take us to our destination. The fact that I had left my phone on flight mode did not help communication wise. However I am convinced that no taxi awaited us that day in the Queen Victoria Cruise terminal

Reviewed on 29 April 2024 02:14:59 pm

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Great service, will use again

Reviewed on 24 April 2024 05:01:25 pm

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1 - 8 of 814 reviews
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