Go Executive Travel Reviews

“This taxi was booked for 2 colleagues heading to Chichester Theatre for a meeting at 10.30 The taxi was booked for 10.06 - the time their train was supposed to arrive. When the train was delayed, my colleague contacted the driver, whose number she had from your email, informing him of the new time they would arrive. It was delayed further. She then contacted him again on each occasion that the train was further delayed. In total she called and spoke to him on the phone twice, and text him once. He sent her a rude text back and left, so there was no taxi waiting for them when they did eventually arrive. I am very unimpressed with this service - both with his rudeness - it was clearly not in their control that the train was delayed, and there was no need for him to be rude - and at the lack of taxi waiting for them when they finally arrived. She kept him informed, which was the most she could do under the circumstances, and then arrived, clearly already late for their meeting, to find he had driven off and they had to make their own way to the theatre, arriving even later. Surely a taxi service picking people up from stations makes allowances for trains being delayed? This seems like it must be a fairly regular occurrence. Do you always leave your already late customers stranded? I really think this £28.50 should be refunded as soon as possible.”

Reviewed on 24 January 2022 10:35:26 am

“This taxi was booked for 2 colleagues heading to Chichester Theatre for a meeting at 10.30 The taxi was booked for 10.06 - the time their train was supposed to arrive. When the train was delayed, my colleague contacted the driver, whose number she had from your email, informing him of the new time they would arrive. It was delayed further. She then contacted him again on each occasion that the train was further delayed. In total she called and spoke to him on the phone twice, and text him once. He sent her a rude text back and left, so there was no taxi waiting for them when they did eventually arrive. I am very unimpressed with this service - both with his rudeness - it was clearly not in their control that the train was delayed, and there was no need for him to be rude - and at the lack of taxi waiting for them when they finally arrived. She kept him informed, which was the most she could do under the circumstances, and then arrived, clearly already late for their meeting, to find he had driven off and they had to make their own way to the theatre, arriving even later. Surely a taxi service picking people up from stations makes allowances for trains being delayed? This seems like it must be a fairly regular occurrence. Do you always leave your already late customers stranded? I really think this £28.50 should be refunded as soon as possible.”

Reviewed on 24 January 2022 10:35:06 am

“Excellent customer service”

Reviewed on 17 January 2022 10:05:54 pm

“Very good ”

Reviewed on 04 January 2022 06:44:13 am

“Very good driver, excellent service and punctuality, fantastic!”

Reviewed on 01 January 2022 08:14:03 pm

“great service”

Reviewed on 30 December 2021 02:13:27 pm

“Great evening and good driver and car. The cost wasI guess due to my late booking of a car - c'est la vie. Tip unncessary given the cost!!”

Reviewed on 02 December 2021 10:56:21 am

“Lovely driver on time and great cheers”

Reviewed on 24 October 2021 11:31:10 am