Transport 4 U Reviews

“Driver delayed (acceptable...). The vehicle was in very bad conditions and making engine noice (safety issue). The seats were riped, it was a 11seater for only 2 of us and so dirty. When leaving the pickup point, The driver asked us to pay for the airport barrier which never even happen to us when leaving the airport with a driver. Then the driver got ‘lost’ in Central London and we ended up on Regent Street/Trafalgar Sq, this is absolutely not the route to reach our address from the airport. The driver started to be a tour guide and pretended he wanted to show us the city (we leave in London for 8y). Then he said he has an issue with his sat nav and asked us to indicate him the directions. All of this at 1am when you just want to reach home. And one more thing, we left our wallet in the ‘car’ and phoned the driver saying he found it but asking £50 to return it and not being cooperative. This is absolutely unacceptable and scandalous for a transport company and a taxi platform. ”

Reviewed on 13 November 2018 10:50:13 pm

“Driver was kind and waited for us as we ran a tad bit late. Very friendly”

Reviewed on 13 November 2018 08:16:41 pm

“Taxi never turned up. After calling was told the driver called me 4:15am to say he was here. This is a lie, no missed calls at all. The taxi was actually booked for 5am so no idea why would call at 4:15? Appauling level of service which led to us having to struggle to get home and ruined what was a fantastic night. I will expect a full refund at the very least. The person i spoke to was very rude and was extremely abrupt attempting to force on me this was all our fault for calls we never received 45 mins before our scheduled pick up time. ”

Reviewed on 11 November 2018 09:03:50 pm

“The mini-bus was an hour late, didn’t contact me to let me know, and didn’t provide a number to call. After several calls researching numbers in the cold they told me it would be 10 minutes away. 30 minutes later it still hadn’t shown up. The mini-bus didn’t park in the correct place and we had to walk 5 minutes down the road to meet it. It was pooring it down at this time so all of the passengers were wet, tired and angry. The mini-bus driver also decided to drive 35mph constantly on the way to our destination despite he speed limits being 60mph which added additional time. I won’t be using them or your service again and wish to have part refund for the journey. ”

Reviewed on 10 November 2018 05:17:52 pm

“Fantastic service! The car was on time even at an odd hour we requested and got us to our destination with time to spare! Would definitely use this service again!”

Reviewed on 05 November 2018 08:52:22 pm

“All OK”

Reviewed on 04 November 2018 10:36:18 pm

“Arrived 30+minuets late wasn’t apologetic, normally a taxi is there waiting for you not the other way round, especially when it’s a pre booked and paid for. Had to make several phone calls to find out where the driver was. When I said I wasn’t happy about the service the phone was hung up on the other end. I won’t be using this company again. It wasn’t a difficult venue to find and all the information had been given. ”

Reviewed on 04 November 2018 01:07:33 pm

“The driver was not at arrivals to meet and greet the party of visitors. After several phone calls, an hour later he arrived and conveyed the party to the destination. They arrived safely but I would not use this company again.”

Reviewed on 04 November 2018 06:34:50 am