TRC Reviews

Info


7 Bedford House
Onslow Street
Guildford
Surrey
GU14TL
07387566252
Ranked #607 of 14147 in the U.K
Ranked #36 of 506 in the Surrey area

About


About us We began serving our local community with their daily travel needs whether that is a trip back from shopping instead of lugging loads of carrier bags, to the railway station, pubs, restaurants, visiting family and friends, or when it is unsafe for you to drive and much more. Our customers can rely on us, we always turn up and help you getting in and out, drive within the speed limits to ensure our customers arrive at their destination feeling relaxed and stress-free. Soon our customers wanted us to offer other services such as picking up shopping or their children when they are unable to do so for whatever reason. We know that these are important services and we carry them out with care and diligence. We always listen to our customers, having said that, we now offer Airport transfers to and from Gatwick and Heathrow Airport. When you book an Airport transfer we offer a fixed price with no hidden fees or unexpected charges. We encourage our customers to travel at least 2-3 hours before your flight to allow for traffic or unforeseen traffic incidents. When we pick up from the airport we track your flight making sure we are there if your flight arrives earlier or is delayed. We don't charge for waiting or meeting you. Our drivers will keep in contact with you as soon as you land and direct you to the vehicle, it's that easy and saves you money, unlike most taxi companies. Discounts We know times are hard and every penny counts especially if you are a student, for that reason we offer a 10% discount on presentation of a valid student card. And, for anyone else we offer 10 % on all future jobs you book with us after you have completed 5 trips. Also if you recommend a friend or family member and they book an airport transfer with us, we will give you a £5 voucher. We look forward to serving you and ensure you have a pleasant and safe onward journey.

11 reviews for TRC Total Rating: 3.4/5


  • Excellent
    6
  • Very Good
    0
  • Average
    1
  • Poor
    3
  • Terrible
    1
  • On Time
  • Driver
  • Journey
  • Overall

1 - 8 of 11 reviews
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It was a little bit complicated for our driver to choose the pick-up place but he was nearly on time. Unfortunately there was à very heavy trafic in London so that the trip was longer as estimated. The driver was very sympathetic and skilled.

Reviewed on 20 February 2019 08:20:13 am

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Driver arrived on time. But over the road at nearby pub car park. Couldn’t find me!!! Asked me on call if we are near a gas station. Sorry. Should he not arrive fulll? Met him. Car stank of cigarettes and was disgusting. Dirty. Litter. And to be honest. He stunk.Not like I’ve ever experienced with Taxicode. He then STOOPED to get fuel. I’ve NEVER had that before. After refuelling he asked me where we were going! Why. I had pre booked and pre paid. He then took a phone call!!! Really. So bloody rude. He had NO IDEA where he was going. He had a sat nav that was, well, old. When we arrived in Farnham I got out as quickly as I could. Sorry, but had a brilliant experience with Taxicode in the past and will use and recommend them in the future. But please NEVER SEND THIS DRIVER TO ME AGAIN. and please, check his car. It’s disgusting

Reviewed on 14 January 2019 09:22:26 pm

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This was the return leg. Like the outbound leg, the driver was late (same driver). Your service provides no effective means to contact anyone about this kind of issue in the moment, and because of that this tardiness is a big issue, and I will not be using the service again. The driver was friendly and efficient, but the car has to arrive on time, there must be a way to contact the driver from at least 15 minutes before the scheduled time until the pickup, and you dispatch office must be able and willing to pick up the phone when problems arise. These are basics of a good service. The service I received was adequate but hardly excellent. You can do better than this, and I can find better taxi services.

Reviewed on 29 December 2018 09:05:25 am

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We rendezvoused with the driver just outside the terminal building. He had phoned my mobile with directions and these were spot on. The driver was a very courteous, pleasant man.

Reviewed on 26 November 2018 03:49:53 pm

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Driver did not turn up at all. Would like a refund. I have already requested it and awaiting to be processed now.

Reviewed on 25 November 2018 06:51:57 pm

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On time. Good communication.

Reviewed on 14 November 2018 08:30:56 pm

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Booked pick up for 12.15 driver arrived outside terminal at 12.40 Did not get to London destination until 14.15

Reviewed on 05 November 2018 11:05:46 pm

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Really kind and patients with us

Reviewed on 01 November 2018 08:06:17 am

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1 - 8 of 11 reviews
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