Vale Cars Reviews

Info


Shop 3 East Vale
The Vale
Acton
W3 7RU
020 8743 1010
Ranked #722 of 14167 in the U.K
Ranked #160 of 868 in the Greater London area

6 reviews for Vale Cars Total Rating: 3.7/5


  • Excellent
    4
  • Very Good
    0
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    0
  • Poor
    1
  • Terrible
    1
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1 - 6 of 6 reviews
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The musical finished early so I phoned to see if I could bring the car forward. I was told that that would not be a problem. I phoned another twice to find out why the car had not arrived. Each time I was told that the car was just around the corner. The operator that I spoke to at first was very helpful but the second operator I spoke to was very unhelpful and quite rude accusing me of shouting when I was asking why I had not been told there would be a delay. I had my husband with me who had been very ill. This was the reason I booked a cabin stead of taking the tube. If I had been told when I first phoned to bring the booking forward that it was not possible we could have waited in the savoy hotel in the dry and warm. I would have totally understood that the booking could not have been bought forward. This was such a shame as it was not a very good ending to a lovely evening. I do not blame the driver. I also understand that traffic on a Saturday night in the west end of London can be horrendous. The experience could have been so different if only the operator have just said that they could only keep to the original time slot.

Reviewed on 15 March 2019 02:54:07 pm

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Good service

Reviewed on 01 March 2019 07:36:12 am

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The driver arrived well in advance and greeted nicely, and then drove smoothly. It was just as I expected. Many thanks

Reviewed on 16 February 2019 09:27:13 pm

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Everything o.k. No Problems

Reviewed on 11 February 2019 12:51:05 pm

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Great

Reviewed on 05 February 2019 07:57:34 pm

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The driver was waiting at another place and was late. After the passenger found the driver, the driver was very rude. The passenger decided to take another cab to destination. Please kindly do not pay anything to the cab company and cancel the credit card debit. Thank you.

Reviewed on 01 February 2019 01:56:48 pm

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1 - 6 of 6 reviews
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