Viola Cars Reviews

Info


31 Beavers Ln, Hounslow, Middlesex, TW4 6EH
07517 836 814
Ranked # of 14097 in the U.K
Ranked # of 857 in the Greater London area

About


Heathrow transfer, long distance journeys

2 reviews for Viola Cars Total Rating: 1/5


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I ordered 2 cars 48hrs before and got the confirmation - 24hrs before I called to change the time i needed picking up by half an hour, which you wanted to charge me £20 to do!! you then dropped it to £10 which i think is still ridiculous but as it was an important journey which included my director of the company and 6 of our customers i paid it. then on the day i got a text message 45 mins before you were due saying you couldn't pick us up and were cancelling the car - we didnt know if that was both or one so i had to call your office who just said they are both cancelled and nothing they could do...so basically we were stuck in London on a busy day and were stranded with customers! this was the worst company i have ever used and i except a full refund asap inc the '£10' admin fee and i would never recommend you to anyone and i am furious

Reviewed on 26 November 2018 09:27:04 am

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Do not waste your time with this company. Booked E class as a taxi code VIP member. Left us high and dry, out in the cold with elderly father. Booking in London. Called when they didn't turn up and was told they were in Bristol. Taxicode blamed supplier supplier blamed taxi ode. Nobody even told us they weren't turning up yet confirmed booking and took payment more than a week ago. We book 35 Executive cars every year and will never ever use Taxi code again.

Reviewed on 24 November 2018 07:21:47 pm

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