Leyton Ambassador Cars Ltd Reviews

“Excellent service thank you ”

Reviewed on 05 July 2026 07:44:07 pm

“Good service.”

Reviewed on 05 July 2026 01:07:55 pm

“Hi, I am contacting you regarding my recent booking. I specifically booked and paid for an 8-seater Mercedes Sprinter because our group consisted of five adults travelling for over three hours, and we wanted the additional space, comfort and legroom that this vehicle type offers. However, the vehicle provided was a Hyundai i800 rather than the Mercedes Sprinter that was booked. The Hyundai i800 was noticeably smaller, and the journey felt quite cramped with minimal legroom for passengers. The extra space was the primary reason we chose and paid for the larger vehicle in the first place. Whilst we completed the journey, we did not receive the vehicle that was advertised and booked, and the replacement vehicle did not provide the level of comfort and space we specifically selected for such a long journey. Additionally the route the driver took took us 45 mins arriving later than projected. His speed was uncomfortably fast for a vehicle of passengers with a minor included. The driver also spent most of the journey on the phone which came off as rude. In light of this, I would appreciate a partial refund to reflect the difference between the vehicle booked and the vehicle provided. I believe a refund of £75 would be a fair resolution. I look forward to hearing from you. Kind regards, Sarah Godinho”

Reviewed on 03 July 2026 03:32:22 pm

“Hi, I am contacting you regarding my recent booking. I specifically booked and paid for an 8-seater Mercedes Sprinter because our group consisted of five adults travelling for over three hours, and we wanted the additional space, comfort and legroom that this vehicle type offers. However, the vehicle provided was a Hyundai i800 rather than the Mercedes Sprinter that was booked. The Hyundai i800 was noticeably smaller, and the journey felt quite cramped with minimal legroom for passengers. The extra space was the primary reason we chose and paid for the larger vehicle in the first place. Whilst we completed the journey, we did not receive the vehicle that was advertised and booked, and the replacement vehicle did not provide the level of comfort and space we specifically selected for such a long journey. Additionally the route the driver took took us 45 mins arriving later than projected. His speed was uncomfortably fast for a vehicle of passengers with a minor included. The driver also spent most of the journey on the phone which came off as rude. In light of this, I would appreciate a partial refund to reflect the difference between the vehicle booked and the vehicle provided. I believe a refund of £75 would be a fair resolution. I look forward to hearing from you. Kind regards, Sarah Godinho”

Reviewed on 03 July 2026 03:31:17 pm

“On time, polite, careful and considerate driver.. very happy all round.. ”

Reviewed on 28 June 2026 02:11:30 pm

“Excellent service ”

Reviewed on 28 June 2026 12:40:33 am

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Reviewed on 27 June 2026 10:07:34 pm

“Great service, car and driver!”

Reviewed on 27 June 2026 06:53:21 pm