Empire Cars Capehill Ltd Reviews

Taxicode Trusted Operator

Info


75 Capehill , Smethwick, West Midlands, B66 4PB
01215 582222
Ranked #343 of 14313 in the U.K
Ranked #21 of 447 in the West Midlands area

About


Empire Cars is a Taxi and Private Hire service in Birmingham, Sandwell and Solihull. Opened in 2019 with the main focus to be the Most Value for Money Taxi and Private Hire Companyanywhere in the United Kingdom (UK). Our mission is to ensure all vehicles once requested are “On Time, Every time” We will ensure we can take you to your destinations on time. We are able to provide you with a vehicle to suit any journey type and occasion.

11 reviews for Empire Cars Capehill Ltd Total Rating: 3.4/5


  • Excellent
    6
  • Very Good
    0
  • Average
    0
  • Poor
    3
  • Terrible
    2
  • On Time
  • Driver
  • Journey
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1 - 8 of 11 reviews
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Although the booking form said “meet and greet” was included - this was not provided on arrival. I booked the service for 13:00, however I had no contact from the firm to let me know if my driver had arrived, and I had to phone the company myself. I also had to pay the £21 car parking fee which was not specified in the booking at the start.

Reviewed on 03 July 2019 10:33:11 pm

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Although the booking form said “meet and greet” was included - this was not provided on arrival. I booked the service for 13:00, however I had no contact from the firm to let me know if my driver had arrived, and I had to phone the company myself. I also had to pay the £21 car parking fee which was not specified in the booking at the start.

Reviewed on 03 July 2019 10:27:01 pm

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Although the booking form said “meet and greet” was included - this was not provided on arrival. I booked the service for 13:00, however I had no contact from the firm to let me know if my driver had arrived, and I had to phone the company myself. I also had to pay the £21 car parking fee which was not specified in the booking at the start.

Reviewed on 03 July 2019 10:26:40 pm

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Pick up was from the Edgbaston Hotel to Birmingham Airport. I was very happy with the service

Reviewed on 28 June 2019 04:43:29 pm

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The taxi company itself was excellent - Empire Cars Good communication for both elements of the journey, telling me when they would arrive, which car it would be etc. Could not fault them Am not happy at being charged £117 for a return trip, and then getting a text after each journey telling me the cost was £39. That means the cost of using the booking firm was 50% of the cost - the same price as a journey of 37 miles. Am assuming that is due to Taxicode, not Empire Cars Also worth noting that you will not get a full refund for any cancelled journey, the most is 55% if you cancel more than 30 days in advance. Who books a taxi that far ahead?

Reviewed on 24 June 2019 07:14:32 pm

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Did not even arrive.

Reviewed on 10 June 2019 03:35:52 pm

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Very comfortable service..fast accurate ☺️Recommend deffinetly🤩

Reviewed on 03 June 2019 07:54:59 pm

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Apparently traffic, this should have already been considered and there were many more problems on the journey.

Reviewed on 28 May 2019 11:17:04 pm

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1 - 8 of 11 reviews
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