Smart Taxi App Ltd Reviews

Info


112 Old Park Avenue, Canterbury, Kent, CT1 1DN
07803 477 261
Ranked #689 of 14425 in the U.K
Ranked #17 of 476 in the Kent area

About


Star Taxi is a public transport company( Taxi/Private Hire) operating in Canterbury, Kent and Nationwide. Our fleet of cars is based on 90% executive cars and we also provide up to 8 seaters cars equipped with wheelchair access. The drivers we work with, are fully licensed by the Canterbury City Council .

23 reviews for Smart Taxi App Ltd Total Rating: 4/5


  • Excellent
    17
  • Very Good
    1
  • Average
    0
  • Poor
    1
  • Terrible
    4
  • On Time
  • Driver
  • Journey
  • Overall

1 - 8 of 23 reviews
Page:

n/a

Reviewed on 01 October 2019 12:26:01 pm

On Time:

Driver:

Journey:

Overall:

Excellent, timely service.

Reviewed on 29 September 2019 06:34:00 pm

On Time:

Driver:

Journey:

Overall:

Didn't turn up and couldn't contact the driver. After 45 minutes I had to get a taxi and as I left I finally got through to your company to tell me he was outside then the driver rang me to tell me he broke down so blatant lying. Never using you again

Reviewed on 24 September 2019 11:12:05 am

On Time:

Driver:

Journey:

Overall:

I was wrong to mark the pickup time when I paid on the site. I immediately called Jouney to help me. I don't understand why it was not possible to change the time without new taxes. It was 3pm and I asked for pickup at five instead of six.

Reviewed on 16 September 2019 09:49:46 am

On Time:

Driver:

Journey:

Overall:

Driver did a great job. On time and friendly.

Reviewed on 07 September 2019 12:08:26 pm

On Time:

Driver:

Journey:

Overall:

Very efficient good journey

Reviewed on 02 September 2019 08:00:19 am

On Time:

Driver:

Journey:

Overall:

Value for money

Reviewed on 01 September 2019 03:41:52 pm

On Time:

Driver:

Journey:

Overall:

The driver called me on the day to say he's double booked and couldn't do the journey even though a payment of £78 had already been paid. After saying I need transportation in 2 hours time he rang me back and had arranged to take us still. The pick up journey was good and we made it to the venue on time. We agreed before leaving where to meet and the time of 12am. At 12 there was no sign of him so I rang. He said he was coming from ashford and would be 10 minutes. I called another 5 times and each time another 5 to 10 minutes was added. We were outside the wedding venue as it had closed to clean up. 7 ladies cold waiting outside in the dark. Eventually he arrived after a 40 minute wait. He apologised and offered me 10% discount. I do not feel This is enough. 3 of the ladies had work the next day. Organising transportation is hard enough without all these problems. I would appreciate a full refund of £40 for the second journey please and look forward to hearing from you soon. The drivers name was Felix. Kind regards Tanya

Reviewed on 13 August 2019 12:01:59 pm

On Time:

Driver:

Journey:

Overall:

1 - 8 of 23 reviews
Page: