IQ Cars is a recently established taxi and transfer business. We are aiming to fill the gap in the market, providing a reliable and punctual service at affordable prices. We pride ourselves on our professional yet friendly approach and the highest levels of customer satisfaction. Most of our vehicles are eco-friendly hybrids equipped to the highest specifications offering safe and comfortable travel.
“Booked a taxi for the wrong day and tried to cancel it straight away but no one would answer the phone. Waited until the morning to call again but then they said I couldn’t have a refund because it was too late so I kept the booking and thought I’d make use of it in some way. The taxi was booked at 11pm yet no one turned up, nobody rang me and nobody was answering the phone, for a taxi that I had already paid for! We waited 20 mins in the freezing cold and had to pay for another taxi. When I got home I checked my email and have seen that at 22:05 your company has cancelled my taxi but still won’t give me a refund??? Absolutely disgusting service and will be letting everyone know who to use and who not to use in Newquay!!”
Reviewed on 04 September 2020 09:08:11 am