Timberley Cars Ltd T/A Direct Taxis Reviews

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Info


44 Mullens Grove Road , Kingshurst , Birmingham, West Midlands, B37 6LG
0121 677 2000
Ranked #348 of 14534 in the U.K
Ranked #28 of 457 in the West Midlands area

About


Private Hire business run by a family team with over 50 years combined experience in the trade. We pride ourselves on the customer service we offer our clients. Cars, MPV’s. Minibus, Executive, PSV, Mini Coaches, Coaches

69 reviews for Timberley Cars Ltd T/A Direct Taxis Total Rating: 4/5


  • Excellent
    40
  • Very Good
    13
  • Average
    5
  • Poor
    4
  • Terrible
    7
  • On Time
  • Driver
  • Journey
  • Overall

1 - 8 of 69 reviews
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There was nothing wrong with my vehicle or driver. However, I booked on your site and paid £20 for a 7 minute journey, but the next morning no taxi had been booked for me. I called the number provided in the email and they said nothing was booked and so booked a new taxi for me. The taxi then cost £5, which was apparently pre-paid, so I am now expecting a £15 refund.

Reviewed on 20 February 2020 09:11:55 am

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Booked taxi for 5:30, driver turned up at 5:55 then shouted at us for being too slow getting into taxi. Ironic. Rang company questioning where the driver was prior, received a vague answer and then they hung up. Rang again and all we received down the phone was complete attitude. Online booking was easy & simple, car itself was as described. Shame about the service.

Reviewed on 18 February 2020 09:14:29 pm

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Booked taxi for 5:30, driver turned up at 5:55 then shouted at us for being too slow getting into taxi. Ironic. Rang company questioning where the driver was prior, received a vague answer and then they hung up. Rang again and all we received down the phone was complete attitude. Online booking was easy & simple, car itself was as described. Shame about the service.

Reviewed on 18 February 2020 09:13:58 pm

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Minibus booked last minute for 15 people for a hen party. Driver extremely friendly and accommodating, provided regular updates on picking us up and his location. Would highly recommend

Reviewed on 16 February 2020 06:20:04 pm

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No Meet & Greet as booked. Taxi arrived 40 mins late meaning we were late for our client meeting. Very poor service. Will not be using again when travelling from Birmingham airport. Got the run around from the dispatch when contacted. Kept promising to call back but failed to do so. Driver was pleasant

Reviewed on 14 February 2020 12:32:23 pm

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No Meet & Greet as booked. Taxi arrived 40 mins late meaning we were late for our client meeting. Very poor service. Will not be using again when travelling from Birmingham airport. Got the run around from the dispatch when contacted. Kept promising to call back but failed to do so. Driver was pleasant

Reviewed on 14 February 2020 12:31:47 pm

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Planed first a 33 seater coach x2 16 seaters turned up on time and was fine but if I wanted x2 16 seaters I could have got it cheaper should have really been told before hand.

Reviewed on 04 February 2020 05:42:55 pm

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Booking only - good. I do not know about the driver and journey etc as this was booked on someone else's behalf

Reviewed on 03 February 2020 10:01:36 am

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1 - 8 of 69 reviews
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