Timberley Cars Ltd T/A Direct Taxis Reviews

Info


44 Mullens Grove Road , Kingshurst , Birmingham, West Midlands, B37 6LG
0121 677 2000
Ranked #829 of 14574 in the U.K
Ranked #52 of 459 in the West Midlands area

About


Private Hire business run by a family team with over 50 years combined experience in the trade. We pride ourselves on the customer service we offer our clients. Cars, MPV’s. Minibus, Executive, PSV, Mini Coaches, Coaches

103 reviews for Timberley Cars Ltd T/A Direct Taxis Total Rating: 3.9/5


  • Excellent
    59
  • Very Good
    18
  • Average
    7
  • Poor
    6
  • Terrible
    13
  • On Time
  • Driver
  • Journey
  • Overall

1 - 8 of 103 reviews
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Driver failed to turn up at all! Call to the allocated company revealed they didn’t have the booking covered. Due to where we were this was highly embarrassing and we had to make costly alternative arrangements. Refund in full please!

Reviewed on 04 September 2020 07:11:43 am

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Ordered a vehicle to fit 6 passengers and the car that arrived 15 minutes late was a 4 seater.

Reviewed on 01 September 2020 11:11:29 pm

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Terrible service will never use again let alone recommend this to anyone!! It took forever to receive the confirmation it was so late that I thought about cancelling it, after it was confirmed and I was reassured the driver will pick me up nobody showed up, called the company and they said there was no booking!!! Wasted £30 and ended up booking an Uber way cheaper and reliable.

Reviewed on 19 August 2020 09:01:36 am

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Loved Peter, great chat on a long drive. Felt a bit bad booking such a long journey but from the airport pick up to the drop off at Cardiff Central I loved it. Couldn't recommend more, I would tip but I had a dominoes for the first time in eight months the other night. Hope you understand 😅 Thanks again to Peter. Top bloke.

Reviewed on 17 August 2020 01:01:47 pm

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The booking wasnt even made so I basically paid for a service I didn’t get

Reviewed on 17 August 2020 12:40:20 am

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great service once again, highly recommend.

Reviewed on 05 August 2020 01:02:18 pm

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When I called the phone line it said the taxi was 25 mins late, but it arrived 15 mins later. I had to call the operator and change the phone number for the person being collected. The lady in who answered was very helpful and did her job well. The Taxi driver did ask for payment, though the Taxi was already paid, this did cause some distress.

Reviewed on 05 August 2020 12:35:51 pm

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Driver was not at all helpful. I was told that Driver would help me in arranging the luggage inside car, but he did not

Reviewed on 31 July 2020 06:23:50 pm

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1 - 8 of 103 reviews
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