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Bristol Airport Direct Reviews

Info


19A Argyle Terrace
Bath
Somerset
BA2 3DF
07833 726410
Ranked #680 of 14509 in the U.K
Ranked #13 of 208 in the Somerset area

About


Taxi Company operating from South Gloucestershire operating Nationwide. Specialising in Short and Long Trips, Airport Transfers and Taxi’s, Executive Travel and onward Travel.

4 reviews for Bristol Airport Direct Total Rating: 4/5


  • Excellent
    3
  • Very Good
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  • Average
    0
  • Poor
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  • Terrible
    1
  • On Time
  • Driver
  • Journey
  • Overall

1 - 4 of 4 reviews
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Very good service

Reviewed on 18 January 2020 06:17:29 am

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I

Reviewed on 17 January 2020 11:50:12 am

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Great service

Reviewed on 16 January 2020 05:47:07 am

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Our driver never turned up. I booked in my girlfriend’s name with my email address, my name is Luca. The night before I booked the taxi and my confirmation email told me to rest assured so I did. It was booked for 11:10am from Newbridge Road, Bath so that we could get to the train station on time and make our journey back home to Horsham in West Sussex. At 11:10am the next day (10/1/2020) the taxi was not there. We waited 15 minutes before phoning the number provided to call for assistance. I asked “hello, we booked a taxi from Newbridge Hill in Bath and it is 15 minutes late. I was wondering if it is still coming, do you need a reference?” And the man’s voice on the phone said “uh I will call you back” … we waited and never received a call so 5 minutes later had to phone a taxi company that one of the locals provided us their number with. I feel like I have been cheated out of £9.50 but at first thought this can’t be right “what if I accidentally booked it for PM instead of AM” but lo and behold no phone call did I receive at 11:10pm that night. I secondly wondered if the Taxi driver could not find our location but in the driver’s notes I specifically detailed the exact location of the name and place of the B&B we were staying. Please investigate this as I would hate for this to happen to anyone else and feel like they can’t speak up about it as something like £9.50 is not a lot of money but it’s still something I’ve had to work for.

Reviewed on 13 January 2020 11:50:23 am

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1 - 4 of 4 reviews
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