HKY Cars Reviews

“The was made for 2 passengers a few weeks ago but last week I called and asked if I could increase the number of passengers to 4, which I was told was fine. At 1am on Sunday morning when our taxi arrived he told us he would only take 3 passengers maximum. We were 4 women in the middle of nowhere and there was no way we could leave one of our group behind. After some discussion with the driver the police happened to be driving past and stopped to see what was going on. They also tried to reason with him and asked if he would take us home, he still refused. He later admitted he had another job he would prefer to do. We were left in the middle of the night with no way to get home and had to wait until this morning to get the train. The drivers name was Hassan (apologies if that’s not the right spelling) and his licence plate was PX65 YMS. As the confirmation we could have 4 passengers in the car was given over the phone I have no ‘evidence’ of it, though the phone line says calls are recorded so perhaps that could be checked? I called on Monday 6th September at 12:49pm. I’m not sure whether this is a communication issue or whether the driver is at fault (though I would say leaving a group of women stranded is unreasonable behaviour and the least he could have done was called his management to ask if he could take us), but I am extremely unhappy about this and at very least would like the £121.50 I prepaid refunded as soon as possible.”

Reviewed on 15 September 2021 08:32:56 am

“Driver arrived 30 mins before , we were not ready to leave then and he had to wait. ”

Reviewed on 16 August 2021 07:33:54 am

“Happy with the service. ”

Reviewed on 16 December 2020 07:59:39 pm

“Driver arrived 10 mins early and called to notify me. Prompt service thank u”

Reviewed on 26 October 2020 06:02:37 pm

“Very pleasant and comfortable journey”

Reviewed on 21 September 2020 07:18:55 pm

“Nn”

Reviewed on 16 September 2020 02:36:00 pm

“Great as always ”

Reviewed on 02 September 2020 08:37:02 am

“Slightly late but it was a very last minute job so I was very happy this service was available.”

Reviewed on 31 August 2020 06:32:06 pm