Britannia Airport Transfer Reviews

“DO NOT BOOK via this portal EVER! Very unreliable service and it's just the booking portal as the company they allocated to us called me a few days before and said that they are not capable to fulfill the booking and informed Taxicode, but never heard from them. I called Taxicode a few days before and on the day of the booking they reassured 100% the minibuses are coming on time, 5 min past the time they had to pick us up I called again saying the bases are not here and then they confirmed that they can't fulfil the booking!!! I had event with clients it was embarrassing stressful, very unprofessional services and DO NOT TRUST”

Reviewed on 21 June 2022 11:51:26 am

“DO NOT BOOK via this portal EVER! Very unreliable service and it's just the booking portal as the company they allocated to us called me a few days before and said that they are not capable to fulfill the booking and informed Taxicode, but never heard from them. I called Taxicode a few days before and on the day of the booking they reassured 100% the minibuses are coming on time, 5 min past the time they had to pick us up I called again saying the bases are not here and then they confirmed that they can't fulfil the booking!!! I had event with clients it was embarrassing stressful, very unprofessional services and DO NOT TRUST”

Reviewed on 21 June 2022 11:50:10 am

“The driver did not turn up. I had no phone call to inform me that the driver was ready to pick me up. Very disappointed with the whole level of service that I received. As a regular business traveler I will not be using this service again.”

Reviewed on 20 June 2022 10:22:59 am

“The driver did not turn up. I had no phone call to inform me that the driver was ready to pick me up. Very disappointed with the whole level of service that I received. As a regular business traveler I will not be using this service again.”

Reviewed on 20 June 2022 10:22:15 am

“Ali was our driver.. he was top class and a gentleman. We had good connection and conversation with Ali and found him a pleasure to deal with. ”

Reviewed on 06 June 2022 10:36:09 pm

“This was a very poor service”

Reviewed on 06 June 2022 08:13:21 pm

“Booking the job was difficult. I didn’t get confirmation that the job was booked until I cashed up on email. Even then the app didn’t show I had any bookings. As we had to get a very early morning taxi to the airport this have me no confidence, so I proceeded to cancel the job (see emails on this). Even though I cancelled the job by phone and email I received a call from the taxi company (25 minutes after the agreed pick up time) saying they had arrived. I then had to inform them that the job had been cancelled the day before. Finally, I am still waiting for my money to be refunded.”

Reviewed on 06 June 2022 07:45:27 am

“Great driver service, but the management and planning was a nightmare. The experience was like using a system designed ONLY to cater for the ideal condition. I needed to change my return date as I booked it for the wrong month. Poor communications, no follow-up - leaving me abroad on the day of return to UK without knowing if a taxi will pick me up from airport. Upon calling the broker I am blackmailed into accepting additional pay to cover the cancellation charge of another innocent customer, to create driver capacity needed to collect me. TERRIBLE BUSINESS MODEL. I give 2 start overall because to driver was superb, on time and incredibly flexible regarding my delay due to UK's stupid border force setup. Bottom line: Fantastic driver, Terrible Management, unfortunately resulting that I cannot trust this business to cover my future transport needs.”

Reviewed on 04 June 2022 02:23:15 pm