Britannia Airport Transfer Reviews

Info


2.13 Regus Building
79a
College Road
London
Harrow
HA1 1BD
020 8432 6356
Ranked # of 14753 in the U.K
Ranked # of 971 in the Greater London area

About


Britannia Airport Transfer is one of the best London Minicab company, Working and providing service 24/7 with trained professional staff & drivers. We are providing the best and competitive prices. We cover all major Airports such as Gatwick, Heathrow, Stansted, Luton, London City Airport, Southend Airport and Cruise Ports such as Southampton, Portsmouth, Dover, Tilbury, Harwich with Meet & Greet Service to and from London.

10 reviews for Britannia Airport Transfer Total Rating: 1.9/5


  • Excellent
    2
  • Very Good
    0
  • Average
    1
  • Poor
    0
  • Terrible
    7
  • On Time
  • Driver
  • Journey
  • Overall

1 - 8 of 10 reviews
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DO NOT BOOK via this portal EVER! Very unreliable service and it's just the booking portal as the company they allocated to us called me a few days before and said that they are not capable to fulfill the booking and informed Taxicode, but never heard from them. I called Taxicode a few days before and on the day of the booking they reassured 100% the minibuses are coming on time, 5 min past the time they had to pick us up I called again saying the bases are not here and then they confirmed that they can't fulfil the booking!!! I had event with clients it was embarrassing stressful, very unprofessional services and DO NOT TRUST

Reviewed on 21 June 2022 11:51:26 am

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DO NOT BOOK via this portal EVER! Very unreliable service and it's just the booking portal as the company they allocated to us called me a few days before and said that they are not capable to fulfill the booking and informed Taxicode, but never heard from them. I called Taxicode a few days before and on the day of the booking they reassured 100% the minibuses are coming on time, 5 min past the time they had to pick us up I called again saying the bases are not here and then they confirmed that they can't fulfil the booking!!! I had event with clients it was embarrassing stressful, very unprofessional services and DO NOT TRUST

Reviewed on 21 June 2022 11:50:10 am

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The driver did not turn up. I had no phone call to inform me that the driver was ready to pick me up. Very disappointed with the whole level of service that I received. As a regular business traveler I will not be using this service again.

Reviewed on 20 June 2022 10:22:59 am

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The driver did not turn up. I had no phone call to inform me that the driver was ready to pick me up. Very disappointed with the whole level of service that I received. As a regular business traveler I will not be using this service again.

Reviewed on 20 June 2022 10:22:15 am

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Ali was our driver.. he was top class and a gentleman. We had good connection and conversation with Ali and found him a pleasure to deal with.

Reviewed on 06 June 2022 10:36:09 pm

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This was a very poor service

Reviewed on 06 June 2022 08:13:21 pm

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Booking the job was difficult. I didn’t get confirmation that the job was booked until I cashed up on email. Even then the app didn’t show I had any bookings. As we had to get a very early morning taxi to the airport this have me no confidence, so I proceeded to cancel the job (see emails on this). Even though I cancelled the job by phone and email I received a call from the taxi company (25 minutes after the agreed pick up time) saying they had arrived. I then had to inform them that the job had been cancelled the day before. Finally, I am still waiting for my money to be refunded.

Reviewed on 06 June 2022 07:45:27 am

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Great driver service, but the management and planning was a nightmare. The experience was like using a system designed ONLY to cater for the ideal condition. I needed to change my return date as I booked it for the wrong month. Poor communications, no follow-up - leaving me abroad on the day of return to UK without knowing if a taxi will pick me up from airport. Upon calling the broker I am blackmailed into accepting additional pay to cover the cancellation charge of another innocent customer, to create driver capacity needed to collect me. TERRIBLE BUSINESS MODEL. I give 2 start overall because to driver was superb, on time and incredibly flexible regarding my delay due to UK's stupid border force setup. Bottom line: Fantastic driver, Terrible Management, unfortunately resulting that I cannot trust this business to cover my future transport needs.

Reviewed on 04 June 2022 02:23:15 pm

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1 - 8 of 10 reviews
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