7 reviews for Uk travel on time ltd Total Rating: 1.6/5
Excellent
1
Very Good
0
Average
0
Poor
1
Terrible
5
On Time
Driver
Journey
Overall
1 - 7 of 7 reviews
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Lauren Keating
“The driver was over half an hour late which meant for an early morning pick up for the airport which meant we nearly missed the flight. I was trying to contact both Taxi Code and the taxi firm but had zero responses from either party. I then have to pay another £90 to sort a last minute taxi to get to the airport - it was incredibly stressful and the flight was made just. The driver booked through Taxi Code then rang me to say he had squeezed in another journey before mine so was late but was there now. He has also sent a WhatsApp message which came through then to say he was running late but either way we would have missed the flight altogether if we had waited any longer. This service and experience is completely unacceptable. I need you to refund your journey in full otherwise I will be filing a formal complaint and reporting you to the police. ”
Reviewed on 11 September 2023 08:39:09 am
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Lauren Keating
“The driver was over half an hour late which meant for an early morning pick up for the airport which meant we nearly missed the flight. I was trying to contact both Taxi Code and the taxi firm but had zero responses from either party. I then have to pay another £90 to sort a last minute taxi to get to the airport - it was incredibly stressful and the flight was made just. The driver booked through Taxi Code then rang me to say he had squeezed in another journey before mine so was late but was there now. He has also sent a WhatsApp message which came through then to say he was running late but either way we would have missed the flight altogether if we had waited any longer. This service and experience is completely unacceptable. I need you to refund your journey in full otherwise I will be filing a formal complaint and reporting you to the police. ”
Reviewed on 11 September 2023 08:38:46 am
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Libi Mathew
“We did not get the vehicle”
Reviewed on 05 September 2023 11:44:46 am
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Christopher Smith
“Late to pick up car was a mess with no a/c and had to blow up tyre before journey ”
Reviewed on 25 June 2023 04:41:23 pm
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Sheila Ridgeon
“Very polite and friendly driver I felt very comfortable with him
Good driver
I felt very safe”
Reviewed on 22 June 2023 09:41:24 pm
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Marc Dellow
“We had to walk for 30 minutes before the driver got to us in the cold because he parked in a location that was closed to traffic. He did make initial contact with me I had to call them ask for the location, ask for the car, the registration plate.The driver had no knowledge of the area only used GPS and didn't even drop us back to the hotel because he went the wrong way so we had to walk. Absolutely terrible experience I wasn't a refund. They sent a 13 plate Ford focus FB13 was he plate. The driver didn't have a clue where to find us they didn't provide the right Mobile initially for contact. Absolute shambles and very unprofessional. I ordered a BMW 7 series not an old Ford ”
Reviewed on 02 June 2023 01:35:50 am
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Marc Dellow
“We had to walk for 30 minutes before the driver got to us in the cold because he parked in a location that was closed to traffic. He did make initial contact with me I had to call them ask for the location, ask for the car, the registration plate.The driver had no knowledge of the area only used GPS and didn't even drop us back to the hotel because he went the wrong way so we had to walk. Absolutely terrible experience I wasn't a refund. They sent a 13 plate Ford focus FB13 was he plate. The driver didn't have a clue where to find us they didn't provide the right Mobile initially for contact. Absolute shambles and very unprofessional. I ordered a BMW 7 series not an old Ford ”
“The driver was over half an hour late which meant for an early morning pick up for the airport which meant we nearly missed the flight. I was trying to contact both Taxi Code and the taxi firm but had zero responses from either party. I then have to pay another £90 to sort a last minute taxi to get to the airport - it was incredibly stressful and the flight was made just. The driver booked through Taxi Code then rang me to say he had squeezed in another journey before mine so was late but was there now. He has also sent a WhatsApp message which came through then to say he was running late but either way we would have missed the flight altogether if we had waited any longer. This service and experience is completely unacceptable. I need you to refund your journey in full otherwise I will be filing a formal complaint and reporting you to the police. ”
Reviewed on 11 September 2023 08:39:09 am