The Taxi People Reviews

Taxicode Trusted Operator

Info

2b Northern Road
Aylesbury
Buckinghamshire
HP19 9QU
01296 587023
Ranked #403 of 14168 in the U.K
Ranked #12 of 283 in the Buckinghamshire area

About

The Taxi People provide a complete transportation service. Working in partnership with a number of private hire and taxi fleets, we are able to provide a fast, flexible service to our customers, ensuring you get the best service at the best value, delivered on time - every time. With a client base spanning many sectors, a variety of booking offerings and flexible payment methods, we believe that you will be pleasantly surprised at what we can offer you. At The Taxi People we are committed to providing the best possible service to our customers and technology plays a key role to ensure that we deliver the highest standard of customer experience at all times. As a forward thinking company we are continually investing and looking at innovative ways of improving our service. You are able to manage all your bookings online using our WebBooker portal, along with our SMS Text booking service or our iPhone App. Our unique booking methods and taxi tracking tools, truly put taxis at your finger tips. With all these methods, you have the ability to book a vehicle and also monitor the vehicle on a live interactive tracking map. This provides customers with complete peace of mind. There is no need to query where your vehicle is as you can watch it arrive turn by turn. Our state of the art fully computerised data dispatch system dispatches the closest and most suitable vehicle to the customer, helping us reduce the time taken to arrive and also lowering our CO2 emissions. Our drivers and vehicles are equipped with PDAs with built-in satellite navigation to guarantee a reliable service.

482 reviews for The Taxi People Total Rating: 3.9/5

  • Excellent
    280
  • Very Good
    70
  • Average
    48
  • Poor
    32
  • Terrible
    52
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1 - 8 of 482 reviews
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“The service provided was awful. My taxi was 35 minutes late, not ideal when you have a flight to catch and when you're charged 50£. This was not the driver's fault but there has been a problem with the booking (this is what I've been told on the phone). I've written an email to make a formal complaint and to be refunded, but nobody got back to me. This is far from being a good service, I will never use your company again. I hope to hear from you. Regards”

Reviewed on 20 March 2019 06:55:15 am

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“Driver was more than 5 mins late. At very early in the morning and with an onward train journey this caused unnecessary concern and stress. Driver wasn't familiar with destination for drop off either even though it was a mainline station. ”

Reviewed on 18 March 2019 08:23:50 am

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“It was only a 6 seater if we had no luggage and I declared luggage. So we had a 4 seater effectively.”

Reviewed on 17 March 2019 12:33:53 pm

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“Vehicle was 10 minutes late. The driver called to let me know he was running late.”

Reviewed on 17 March 2019 08:06:11 am

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“Good service overall but very expensive and only booked this because I had no other option £18 for a 6 minute drive is extorniate. ”

Reviewed on 15 March 2019 10:13:36 am

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“firstly the number plate I was sent to look out for didn't turn up and a complete different vehicle was sent. booked for half 10 turned up 11.05. then the driver got lost. then i was late for my meeting. ”

Reviewed on 12 March 2019 08:39:58 am

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“Driver was great although he hadn’t been given the full address of where I lived so drove straight past me and into the village. Wasn’t his fault though. He was on time, a little earlier actually which was even better.”

Reviewed on 11 March 2019 10:29:54 pm

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“Perfect ”

Reviewed on 02 March 2019 02:18:50 pm

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1 - 8 of 482 reviews
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