The Taxi People Reviews

Taxicode Trusted Operator

Info


2b Northern Road
Aylesbury
Buckinghamshire
HP19 9QU
01296 587023
Ranked #316 of 14041 in the U.K
Ranked #11 of 279 in the Buckinghamshire area

About


The Taxi People provide a complete transportation service. Working in partnership with a number of private hire and taxi fleets, we are able to provide a fast, flexible service to our customers, ensuring you get the best service at the best value, delivered on time - every time. With a client base spanning many sectors, a variety of booking offerings and flexible payment methods, we believe that you will be pleasantly surprised at what we can offer you. At The Taxi People we are committed to providing the best possible service to our customers and technology plays a key role to ensure that we deliver the highest standard of customer experience at all times. As a forward thinking company we are continually investing and looking at innovative ways of improving our service. You are able to manage all your bookings online using our WebBooker portal, along with our SMS Text booking service or our iPhone App. Our unique booking methods and taxi tracking tools, truly put taxis at your finger tips. With all these methods, you have the ability to book a vehicle and also monitor the vehicle on a live interactive tracking map. This provides customers with complete peace of mind. There is no need to query where your vehicle is as you can watch it arrive turn by turn. Our state of the art fully computerised data dispatch system dispatches the closest and most suitable vehicle to the customer, helping us reduce the time taken to arrive and also lowering our CO2 emissions. Our drivers and vehicles are equipped with PDAs with built-in satellite navigation to guarantee a reliable service.

430 reviews for The Taxi People Total Rating: 3.9/5


  • Excellent
    251
  • Very Good
    63
  • Average
    42
  • Poor
    29
  • Terrible
    45
  • On Time
  • Driver
  • Journey
  • Overall

1 - 8 of 430 reviews
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Adapted to the actual time of flight arrival.

Reviewed on 19 September 2018 10:03:43 pm

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For my return journey the taxi was not available at the specified time and upon calling I got confirmation that the taxi was still about 45 mins away. As I had to get back to work, I had to cancel the return fare which was paid for and take the train back to Hemel Hempstead. Furthermore, I was told that I would be refunded the return fare for the journey at least and haven't received any confirmation or communication in that regard.

Reviewed on 19 September 2018 10:08:27 am

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Taxi driver drove aggressively and did not stick to speed limits. My wife was left feeling sick.

Reviewed on 18 September 2018 09:41:18 pm

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Excellent trip both to and from the airport.

Reviewed on 12 September 2018 10:09:24 pm

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I have emailed twice already to complain that my pre booked & pre paid for taxi did not turn up & after two phone calls was then 30 minutes late, basically because he had taken another fare. I had 3 children who were distressed at being left out in the cold between 11.30pm and midnight. I would like a response and some decent customer service to resolve this and yet I have heard nothing from the company.

Reviewed on 04 September 2018 07:42:45 pm

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Very satisfactory indeed!

Reviewed on 04 September 2018 06:52:46 pm

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Nothing really worked! I have to spend over 50 Bucks for making phone calls. A woman directed me through whole luton for finding the driver...why the hell do i make a reservation for a specific address? in the end one hour late... i would never recommend your company to anybody!

Reviewed on 04 September 2018 06:17:16 pm

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We ordered a black cab and this was important to us as it was the transport from our wedding venue to the hotel where we were spending the night. The vehicle was not what we ordered (Ford Galaxy instead) and the driver didn't seem to have a clue where he was going. He was also annoyed at having to wait for us which isn't really what you want on your wedding day! We should get money back as we paid extra for a black cab which we never got. As compensation for the disappointment on our wedding day I would suggest a full refund would be appropriate. I will never use this service again and will definitely not be recommending it to any friends or family.

Reviewed on 04 September 2018 11:23:48 am

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1 - 8 of 430 reviews
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