166 reviews for Excelsior-cars and courier's Ltd Total Rating: 3.6/5
Excellent
77
Very Good
26
Average
20
Poor
11
Terrible
32
On Time
Driver
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Overall
1 - 8 of 166 reviews
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Nicola Selman
“Our driver never showed up and the journey didn’t take place. I have written two emails but no response.
Myself and my two children were left outside the theatre for an hour waiting before we had to walk to a tube Stn and wait to hail a London cab which cost me an additional £68. It’s was cold and quite scary as I didn’t know how we were going to get back. ”
Reviewed on 10 January 2026 11:10:57 am
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Philip Robertson
“Process worked smoothly from booking to arrival”
Reviewed on 16 December 2025 10:22:36 am
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Sarah French
“Driver was on time. Very kind and helpful ”
Reviewed on 10 December 2025 03:00:43 pm
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Kelvin Officer
“ Vehicle was 40 minutes late. Stopped on opposite side of road to hotel and required crossing traffic without traffic lights with luggage.
Difficult to understand due to strong accent.”
Reviewed on 26 November 2025 06:27:13 pm
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Ewan Mcdill
“Taxi never turned up and I was on a tight schedule. I want a full refund ”
Reviewed on 22 November 2025 09:13:02 am
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Tessa Hengeveld
“Thank You !!!”
Reviewed on 15 November 2025 05:31:59 pm
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Martin Macrae
“the car was smaller on the way back than what I had booked, luckily there was only 2 off us coming back.
Don’t think the road map service he used was any good.. it took a much slower route to get home than it should have done. he wasn’t aware of that, nice enough guy though ”
Reviewed on 13 November 2025 11:40:04 am
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Martin Macrae
“the car was smaller on the way back than what I had booked, luckily there was only 2 off us coming back.
Don’t think the road map service he used was any good.. it took a much slower route to get home than it should have done. he wasn’t aware of that, nice enough guy though ”
“Our driver never showed up and the journey didn’t take place. I have written two emails but no response. Myself and my two children were left outside the theatre for an hour waiting before we had to walk to a tube Stn and wait to hail a London cab which cost me an additional £68. It’s was cold and quite scary as I didn’t know how we were going to get back. ”
Reviewed on 10 January 2026 11:10:57 am