Wag Executive Private Hire Reviews

Info


26 Mill Lane
Newmarket
Suffolk
CB25 0HJ
01638 742424
Ranked #790 of 14020 in the U.K
Ranked #5 of 142 in the Suffolk area

About


Wags Executive Private Hire has many contracts and is used by academics throughout the world visiting the departments at both the University of Cambridge and the University of East Anglia. Other contracts and journeys we carry out on a regular basis include the Jockey Club, the British Bloodstock Agency, and visiting members and service personal to the USAF bases at both Mildenhall and Lakenheath. Tony Lyes (Wag) our proprietor has been in the taxi and airport travel business in the Newmarket area for many many years. He is also well known in the area for over twenty years for his interest and a member of the management team of the East Anglia Football League. We offer a friendly and efficient service that starts from the moment you request a quotation or book your journey with us. All our vehicles are fully insured, clean, up-to-date models with air conditioning and a no smoking policy. Child seats and booster seats are available on request. All our drivers are fully licensed by the local council and have enhanced CRO checks. We are licenced by Forest Heath District Council and our Operators Licence is PO 007. Wags Executive Private Hire are committed to providing a professional and reliable service whilst offering the best possible value to our customers. We operate 1-8 seater vehicles which include cars, MPV's and minibuses. Our services include runs to all UK airports, seaports, coach and train stations, corporate and account work UK and Europe, private functions, hen nights, stag do's and local and long distance runs, sporting event and London shows. We are available 24 hours a day, 365 days of the year for all your travel requirements. We hope you enjoy looking at our site.

63 reviews for Wag Executive Private Hire Total Rating: 4.4/5


  • Excellent
    50
  • Very Good
    6
  • Average
    2
  • Poor
    2
  • Terrible
    3
  • On Time
  • Driver
  • Journey
  • Overall

1 - 8 of 63 reviews
Page:

Taxi driver had to wait for an hour for us on the return journey, due to an ill friend. He was very polite and took us back to our hotel even though he had to be up at 4am! Brilliant service!

Reviewed on 04 August 2018 12:33:03 pm

On Time:

Driver:

Journey:

Overall:

Driver was friendly and drove well. Was on time for pick up before and after the races at Newmarket.

Reviewed on 02 August 2018 09:52:02 am

On Time:

Driver:

Journey:

Overall:

Our driver arrived at 16:35 for our outward journey (ten minutes early), we left five minutes later than scheduled, there were a number of us to get out and we are staying at a property we are not familiar with. We were due to be picked up at 23:15. My phone battery died while we were at our event, so we tried calling our driver after 20 minutes waiting for him using another phone. The number he gave us was for another driver who said that our driver was on his way back from Cambridge and wouldn’t be long. He couldn’t take a new number for our booking, or give us the correct number to contact our driver. Another driver from the firm arrived but not to collect our party. When we asked him how long our cab would be, he said he’s on his way. We were approaching midnight at this point, so becoming increasingly unhappy, to which the driver replied “well you made him wait for you half an hour, so...” and shrugged his shoulders. Our taxis finally arrived at a quarter past midnight. An hour later than agreed and paid for. There was no suggestion of sincere apology from the driver of the larger vehicle. Terrible service, and spoiled our evening.

Reviewed on 23 July 2018 10:11:21 am

On Time:

Driver:

Journey:

Overall:

It was really good

Reviewed on 21 July 2018 07:34:55 am

On Time:

Driver:

Journey:

Overall:

The taxi arrived on time, the journey was pleasant. Thanks for saving my day.

Reviewed on 18 July 2018 09:54:13 pm

On Time:

Driver:

Journey:

Overall:

40 mins late, no warning and no concrete details of when a car might come wont use this service again

Reviewed on 09 July 2018 05:53:53 pm

On Time:

Driver:

Journey:

Overall:

EXCELLENT SERVICE WOULD RECOMMEND.

Reviewed on 10 May 2018 06:36:31 pm

On Time:

Driver:

Journey:

Overall:

First driver very good, put bags in the boot for us, although drove rather fast. Second driver did not meet and greet at airport with a sign, but rang instead and told us where to find him, though this may have been because the plane was late. He didn't move the bags, and the seats in the larger vehicle were uncomfortable, however, he did not charge us for the extra time he had to wait due to plane delay. Overall good, could be minor improvements considering premium price.

Reviewed on 04 April 2018 09:34:05 am

On Time:

Driver:

Journey:

Overall:

1 - 8 of 63 reviews
Page: