“I would like my money back. We requested a vehicle for a trip from a wedding to the reception to arrive at 15:45. At 15:50, when people were already leaving, there was no car to be seen. We called the service, who said a car was on its way. 10 minutes later, we called again (at 16:00) and were told the car would be another 10-15 minutes (making us late and the car late by 25-30 minutes). In an area where ubers were unreliable and we had planned well in advance, this situation is unacceptable. I will not recommend anyone to book a cab through KPB Taxis in the future and I want my money back. ”
Reviewed on 10 June 2025 06:59:41 pm
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Russell Cooper
“Quietly efficient.
Drivers thanked.
Thank you. ”
Reviewed on 01 June 2025 08:26:31 pm
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Ashley Cannan
“Great trip! ”
Reviewed on 27 April 2025 09:59:39 pm
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Mr M S Langdale
“Thanks”
Reviewed on 24 April 2025 07:48:01 am
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David Geary
“The driver, Kessie, was friendly and helpful. Arrived a few minutes early (so perfect). Overall, an excellent service - I will use this service again.
”
Reviewed on 20 April 2025 08:40:15 am
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Adam Hilton
“He asked us to be half an hour early which was 11am however arrived at 11:50am. Our original time was 11:30pm. I understand it was a busy day so it wouldn’t stop me from using it again. ”
Reviewed on 18 March 2025 06:47:45 am
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Andrew Patrick Sleigh
“Driver was running an hour late and so was cancelled. This is despite me confirming the time with the company in the morning. Incredibly disappointing and inconvenient, and I ended up paying £60 for a service that was never rendered. ”
Reviewed on 16 March 2025 12:25:40 pm
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Andrew Patrick Sleigh
“Driver was running an hour late and so was cancelled. This is despite me confirming the time with the company in the morning. Incredibly disappointing and inconvenient, and I ended up paying £60 for a service that was never rendered. ”
“I would like my money back. We requested a vehicle for a trip from a wedding to the reception to arrive at 15:45. At 15:50, when people were already leaving, there was no car to be seen. We called the service, who said a car was on its way. 10 minutes later, we called again (at 16:00) and were told the car would be another 10-15 minutes (making us late and the car late by 25-30 minutes). In an area where ubers were unreliable and we had planned well in advance, this situation is unacceptable. I will not recommend anyone to book a cab through KPB Taxis in the future and I want my money back. ”
Reviewed on 10 June 2025 06:59:41 pm