Personal Passenger Travel Ltd Reviews

“We booked an 8-seater minibus style vehicle, however a standard 5-seater car turned up. They were also nearly 30 minutes late which, combined with then being a smaller vehicle, created a lot of stress and anxiety for the family travelling a long distance as they were very squashed in the car with no room to move. ”

Reviewed on 04 December 2024 11:02:53 am

“We booked an 8-seater minibus style vehicle, however a standard 5-seater car turned up. They were also nearly 30 minutes late which, combined with then being a smaller vehicle, created a lot of stress and anxiety for the family travelling a long distance as they were very squashed in the car with no room to move. ”

Reviewed on 04 December 2024 09:20:48 am

“THIS IS THE WORST TAXI COMPANY EVER. MY ADVICE, DO NOT EVER ENGAGE THEM FOR ANY MOVEMENT YOU HAVE, ASIDES FROM DELAYING MY OUR TRIP TO AND FRO, I WAS SCAMMED OF £60 FROM WHOEVER WAS AT THE OTHER END OF THE CALL. I WAS TO LEAVE MY AIRBNB BY 20AM ON SUNDAY MORNING AND THEY NEVER SENT AN EMAIL TO INFORM ME OF ANYTHING. I HAD TO CALL AND WAS TOLD THEY CAN NOT COME TILL 3PM. I HAD TO ASK FOR PAYMENT FOR THE AIRBNB SINCE IT WASN'T MY FAULT I WOULD BE STAYING THERE LONG, I WAS TOLD THEY WILL THE MONEY THROUGH WHOEVER IS COMING TO PICK ME. THE DRIVER CAME BY TO 5 AFTER DELAYING ME AGAIN FROM 3 TO PAST 5 AND DIDN'T COME WOTH THE MONEY, I HAD TO PAY FROM MY POCKET AND THE SCAMMERS OF A COMPANY ARE YET TO DO A REFUND. EXCUSES EVERY DAY. INFACT, THE DRIVER THAT BROUGHT ME BACK TO HULL CALLED AND ASKED FOR THEIR CONTACT DETAILS AS HE IS YET TO GET HIS MONEY TOO FROM THESE SCAMMER THAT PARADE THEMSELVES AS A TAXI COMPANY. PERSONAL PASSENGERS TRAVEL LTD OR WHATEVER YOU CALL YOURSELVES. YOU BETTER DO ME A REFUND ELSE...THE HOME OFFICE WILL HEAR OF THIS AND YOU WILL BE CLOSED FOR GOOD. WHEN YOU CALLED MY HUBBY WITH A HIDDEN NUMBER, WE SHOULD HAVE SMELT A RAT. MAKE MY REFUND NOW PERSONAL PASSENGERS TRAVEL LTD OR FACE THE CONSEQUENCES.”

Reviewed on 03 December 2024 04:37:19 pm

“The driver didn't arrive at 21.30pm we had to call and arrange for a new driver which arrived at 23.30pm the last passenger arrived home at 03.45am this was completely unacceptable and I request a full refund.”

Reviewed on 03 December 2024 09:54:15 am

“The 1st driver refused to go meet my elderly parents at the arrival as requested. He wanted them to come meet him on the 6th floor of the car park with all their luggage after they just landed from a 12hr flight!!!! Utterly disappointed. NEVER USING THIS COMPANY AGAIN!!!”

Reviewed on 02 December 2024 04:45:29 pm

“I booked and paid for an executive car and an undesirable 2009 Prius arrived, 19 minutes after the booked time. Phone calls were made to the office number and controller and it was assured the car would be an executive car. I will not use Taxicode again, will argue for a refund and will advise all others to steer clear. ”

Reviewed on 02 December 2024 01:06:38 pm

“Driver was 30 minutes late - we had booked a 5 seater for more space but were jammed into a standard saloon car so very tight for 3 in the back. Driver was also taking us to the incorrect Premier Inn at Newbury despite me already providing the correct address.”

Reviewed on 02 December 2024 11:19:17 am

“Excellent service. Booking was easy. Possible to change time and date of pickup without charges. Same driver for return journey - Milan. Driver professional, courteous, helpful. Will definitely use this service again. Will definitely recommend this to others”

Reviewed on 01 December 2024 01:17:31 pm