LuxuryChaffeurService Ltd Reviews

“Friendly and polite driver.”

Reviewed on 08 October 2026 12:02:42 pm

“The Waverley didn't dock until 21.30 p.m. and it probably took 20 minutes for us to get off the boat. When we got to the pick-up point there was no car waiting for us, although there were other cars waiting for other people. Tried phoning but couldn't get any response. We waited 30 minutes and then found another taxi to take us to the hotel. As we are both elderly(my husband is 89) we did not appreciate being abandoned in the dark in London and it was too far for us to walk to the hotel. We have not had any feed back at all regarding why the car was not there. I have sent messages to the taxicode company but heard nothing in return. ”

Reviewed on 07 October 2026 02:48:52 pm

“Rude driver shouted at us to hurry up & get in”

Reviewed on 06 October 2026 03:02:33 pm

“We were crammed in like sardines a very uncomfortable ride car smelt like sick I paid extra for a more comfortable car ended up with a Kia Niro this will be going up on trust pilot”

Reviewed on 04 October 2026 04:45:06 pm

“For a pre-booked taxi going to a hospital appointment being 15 minutes late is unacceptable. I will not use this firm again. ”

Reviewed on 02 October 2026 12:53:30 pm

“Awful service from start to finish. Terrible aftercare. No phone call received and I was not listened to at anytime. Aftercare consisted of about 25 emails where I was never listened to at any stage. Overpriced for a terrible service. This was my son's wedding and it caused enormous stress. I cannot stress how utterly awful everything about this was. Two cars booked and neither showed up. Paid £80 to travel 2 miles. I paid this for a premium service and ended up with a scruffy minicab from around the corner. TERRIBLE EXPERIENCE”

Reviewed on 02 October 2026 09:48:44 am

“Easy to book, on time collection, lots of communication advising me of driver progress.”

Reviewed on 26 September 2026 05:09:32 pm

“We waited 20 minutes and the driver never showed up. We had to catch a train and couldn’t wait any longer”

Reviewed on 23 September 2026 10:21:49 am