Air Porters Private Hire Reviews

Info


77 Earls Hall Avenue
Southend on Sea
Essex
SS2 6NT
01702 323888
Ranked #576 of 14053 in the U.K
Ranked #10 of 385 in the Essex area

About


Established since 1999, we have been operating a reliable and national airport/seaport transfer service of the highest standard, to and from the Southend on Sea area.

39 reviews for Air Porters Private Hire Total Rating: 4.8/5


  • Excellent
    34
  • Very Good
    4
  • Average
    1
  • Poor
    0
  • Terrible
    0
  • On Time
  • Driver
  • Journey
  • Overall

1 - 8 of 39 reviews
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The driver and the trip were no problem. The issue was that my flight home was cancelled and you refused to refund the costs for it. I called twice as soon as i found out the flight was delayed, queuing for a total of over 20 minutes just to speak with someone. I was told no refund would be provided as you required 24 hours notice. How can i give you 24 hours notice of a cancelled flight? Your operator then told me that the driver had already travelled to the airport hence the charge was valid, however i spoke with the driver directly who advised he had not travelled. I think this is disgusting charging people for a service they cannot use through no fault of their own. I will ensure that for future trips i do not use your company again

Reviewed on 15 October 2018 10:24:44 am

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He arranged to meet us in car park which was ok

Reviewed on 06 October 2018 05:19:58 pm

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no

Reviewed on 24 September 2018 05:35:15 pm

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Great service

Reviewed on 01 September 2018 04:32:02 pm

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Overpriced, but that was our fault, should have researched the market as £45 to travel 3 miles is way over the top. A note re cancellation fees should be on page 1 and not hidden away in the small print under term no.7. One would not expect to be charged 90% when cancelling after two hours following booking for travel 3 days later and more especially when a driver had not been selected.

Reviewed on 28 August 2018 09:58:38 am

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Never used this route before, first time visit to France and Return from Southend Airport. Met by taxi in short stay carpark after a delayed flight, Taken to Kings Cross Station London by excellent driver in very busy late afternoon traffic conditions. Service was excellent and a good price.

Reviewed on 18 July 2018 12:28:02 pm

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All very easy to book and excellent service.

Reviewed on 03 June 2018 05:58:49 pm

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Expensive but good!

Reviewed on 30 March 2018 12:49:16 pm

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1 - 8 of 39 reviews
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