Unit 4 Manway Business Park Manchester Manchester WA141TD
Ranked # of 13892 in the U.K
Ranked # of 402 in the Lancashire area
Passenger Cars - The Number 1 Taxi Company in Trafford inc. Trafford Cars and Luxi Walkers. Call 0161 928 1111 to book.
2 reviews for Trafford Cars Total Rating: 3.6/5
1 - 2 of 2 reviews
“I'm afraid the feedback is not very good.
The taxi was 15mins late for the first pickup to the venue and did not return for our homeward journey.
Our pickup time was 1.00am, I rang the office at 1.17 as it had still not arrived and was advised it would be there in 15mins, I rang again at 1.37 and received no reply.
We had to use another taxi firm for our journey back to the hotel and pay again, we were tired and cold and just glad to get back.
I am hoping that this was just a bad night and should I use this service next year it will be much improved.”
Reviewed on 08 December 2014 09:34:04 pm
“online booking system could be improved, and a general contact available. my experience:
after paying i realised i hadnt entered a specific pick up point at any stage of the online booking, just the town name.
so i went back onto the website and discovered i couldnt add it into my request.
so i phoned the number at the top of the website. the guy who answered said he hadnt received my request and couldnt do it anyway as he had another job on the morning i wanted the taxi?! so i didnt seem to be able to get hold of a general enquiries person rather than being feb thru to individual taxi firms?
i was very confused. and couldnt find any way to cancel and get my money back.
the morning that i required the taxi i got a text asking my address to be picked up from??? so in the end it worked, but the system could do with a way of being able to adjust our order, and being able to contact someone if confused!”
Reviewed on 07 March 2014 04:59:22 pm
1 - 2 of 2 reviews
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